Configuring the RCM Web Booking Module

Configuring the RCM Web Booking Module

Below is a list of the most frequently asked questions when it comes to configuring the Web Booking Module within RCM. 
  1. Why are vehicles not displaying on my website?
  2. How do I setup the availability of vehicles for the online bookings?
  3. Why is there no rate being displayed for Agent Bookings?
  4. How do I setup the Location Information?
  5. How do Location Hours and Do Not Rent Days work?
  6. How do I control Opening Hours and Days for Locations?
  7. How do I setup after hours unattended drop off fees and in what circumstances are they applied?
  8. How can an after hours fee be charged for bookings across an entire day for a location?
  9. What can Relocation fees be used for?
  10. How do I Make a one way booking unavailable for web bookings?
  11. How do I apply a fee to a one way booking when the fee is on the drop off location?
  12. Where can I set the  minimum number of booking days for on-line bookings?
  13. How can I order the vehicles on the screen?
  14. How do I apply Utilisation Rates to Online Bookings?
  15. How can I apply Holiday Charges automatically to online bookings?
  16. How can I use Promotion Codes and apply discounts to online bookings?
  17. How can I apply Free Days to online bookings?
  18. How can I setup the extra fees to be available for online bookings?
  19. How can I setup insurance options to be available for online bookings?
  20. Why are some online booking requests being saved as quotes with no confirmation email coming through?
  21. How can I customise the confirmation emails for Online Bookings? 

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