Web Relocation
Purpose
Relocation fees allow you to automatically charge for extra for bookings with a specific combination of pickup and drop-off locations. The pickup and drop-off locations can be the same location, however Relocation Fees are often associated with one-way rentals. This refers to bookings where the vehicle is picked up from one location and then dropped off in another location.
You will first need to set up the Relocation fee to be charged in your Extra Fees area. For more info on setting up relocation fees see the Relocation Fees article.
You can then setup Web Relocation Records that allow you to specify which relocation rules are applicable on your website. This is done by setting the Web Available flag to "Yes".
Accessing Web Relocations
Web Relocations can be found under the Website Interface menu by going to Website Interface >> Web Relocation
Viewing and Adding Web Relocation Records
You can filter your relocation records according to the Pickup and Dropoff Locations, as well as the Vehicle Category and Category Type.
To add a record, click on "Add Web Relocation".
This will open the new Web Relocation page. Once you have entered the required information for the relocation record click "SUBMIT" to save the new record. See the Web Relocation Field Descriptions table below for more information.
Web Relocation Field Descriptions
Field | Description |
Pickup Location | Select a pickup location. |
Dropoff Location | Select a dropoff location. |
| Web Available | Select whether the Relocation Fee is available for bookings made through your website. |
Category Type | Select which Vehicles Category Type the Relocation Fee is applicable to. |
Vehicle Category | Select which Vehicle Categories the relocation fee is applicable to. |
Relocation Fee | Select the relocation name and fee. Relocation fees are set up in Extra Fees. |
Pickup Date Start | Select the start date for the relocation fee. |
Pickup Date End | Select the end date for the relocation fee. |
Minimum Booking Day | Enter the minimum number of booking days for the relocation fee to apply. |
Days at or over no one way fee on bookings | Specify the minimum number of booking days for which NO relocation fees will apply. |
Prioritising web relocation records
When a booking request comes through your website, it will filter through your Web Relocation records to find the most appropriate one for the booking. It does this through the following process.
- It will find all the Web Relocation Records with the appropriate Pickup and Dropoff Locations.
- Of these, it will then find all the records against the selected Vehicle Category. If there are no Web Relocations set up for the selected category, it will use the All Category records.
- It will then sort for the records with a date range that encompasses the Pickup Date of the booking. If there are multiple date ranges that do this, it will select the records with the Pickup Start Date closest to the bookings specified Pickup Date. If it cannot find a record with the correct date range, it will use the ones without a date range.
- Of the remaining records, it will then select the record with the largest Minimum Days, that is still applicable to the booking.
Update or Delete a Web Relocation Record
The below article is just a generic guide how to update or delete a record:
Important Articles
Related Articles
Relocation Fees
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