Q: How are After Hours and Unattended Drop off Fees Applied?

Q: How are After Hours and Unattended Drop off Fees Applied?


From the Web Site Locations screen you are able to set the flags “Allow After Hours” and also “Allow Unattended Drop offs”. You are also able to assign a fee to both of these situations. Please see the following  article for more information about setting these up;   Web Locations 

The following table lists both if an out-of-hours booking is allowed and if a fee is applied when the pickup time is outside of the office hours.


Allow After Hours & Fee

What Fee is applied to booking

 

Set to Yes with Fee

After Hours fee is applied.

 

Set to Yes with no Fee

No Fee applied

 

Set to No

Booking not allowed

 



The following table lists both if an out-of-hours booking is allowed and which fee is applied to a booking when the drop off time is outside of the office hours.
It shows what happens for each combination of the following settings at the Web Location level:

  1. Allow After Hours booking flag set to Yes or No.
  2. Has an After Hours fee been assigned?
  3. Allow Unattended Drop offs flag set to Yes or No.
  4. Has an Unattended Drop off fee been assigned?

Allow After Hours & Fee

Allow unattended Drop Off & fee

What Drop Off Fee is applied to booking

Set to Yes with no Fee

Set to Yes with no fee

No Fee applied

Set to Yes with no Fee

Set to Yes with Fee

Drop Off fee applied

Set to Yes with Fee

Set to Yes with Fee

Drop Off fee applied

Set to Yes with Fee

Set to Yes with no fee

No fee applied

Set to No

Set to Yes with fee

Drop off fee applied

Set to No

Set to Yes with no fee

No Fee applied

Set to No with Fee

Set to No with No fee

Booking not allowed

Set to No with Fee

Set to No with fee

Booking not allowed

Set to Yes with fee

Set to No

After Hours fee applied

Set to Yes with no fee

Set to No

No fee applied


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