Web Locations
Purpose
Web Locations specifies which locations are displayed on your website and the rules for bookings made for these locations.
By default all of your locations are available on the Web Locations page. However you have to set the parameters that allow your locations to accept bookings online.
The following parameters can be set up in Web Locations:
- Allow Pickups
- Allow Dropoffs
- Require a flight number
- Set the location as default
- Set the master location if applicable
- Specify the minimum driver age
- Set the number of days notice required
- Set the number of days a quote is valid for
- Specify the offices opening hours
- Allow after hour bookings
- Set the fee for after hours pickups
- Allow unattended dropoffs
- Set the fee for unattended dropoffs
Accessing Web Locations
Web Locations can be accessed under the Website Interface menu.
Website Interface > Web Locations
Viewing and Updating Web Locations
On the Web Locations screen, click the location in red text you want to update.
On the update page all parameters are set to No or 0 by default. Office hours are set to the office hours for each location by default.
The office hours are defined within the Location Hours tab (System Setup > Locations > Location Hours).
Once your Web Locations have been setup they will be available for selection on your website.
Web Locations Field Descriptions
Name | Description |
Pickup Available | Select whether vehicles can be picked up from this location. |
Dropoff Available | Set whether vehicles can be dropped off at this location. You may have some locations that are only available for pickup or only available for dropoff. |
Flight No. Required | Specify whether a customer must provide a flight number when booking from this location or not. |
Default Location | Sets this location as the default location on your website. |
| Availability Master Location | Set the master location if applicable. |
Driver Minimum Age | Set the minimum drivers age for vehicles hired from this location. |
No. of Days Notice Required | Controls the number of days notice required for a booking at this location. For example if the days notice required is 2 then the pickup date must be no earlier than 2 days after the booking is made. |
No. of Days Quotes Valid | Allows you to specify how long a quote is valid for from this location. Any customers attempting to convert a quote that is older than the number of days entered here will be declined and referred to your office. The number of days is counted from the last edit on the quotation, or the last time the quotation was emailed via RCM. Set to 0 for no expiry. |
Office Opening Hours | The default office opening hours for this location. Note that you can also set office hours for each day of the week if required from the Locations Hours page. |
After Hours Booking | Allows you to specify whether you will take an after hours booking from this location. |
After Hours fee | If accepting after hours bookings (see above) then you may select an appropriate fee here to charge the customer. Note that you will need to setup a fee using Extra Fees. |
Allow Un-attended Dropoffs | Specify whether the customer may drop off the vehicle unattended. For example you may allow cars to be left at the airport for late departures. |
Unattended Drop-offs Charge | If accepting unattended drop-offs (see above) then you may select an extra fee to charge the customer. |
Important Articles
Related Articles
Locations
Purpose Locations within RCM are your branches or depots from which you operate. There must be at least one location setup in RCM (this is the default location and cannot be deleted) though there can be as many locations as you require. Important ...Web Category Availability
Purpose The Web Category Availability options allow you to set which categories of vehicles are available at which locations based on a date range. You can also set the minimum number of booking days. The Web Category Availability record will have ...Availability Engine - Vehicle Sharing Between Locations
Overview If you have multiple locations and your vehicles frequently move between them, you may end up with a surplus of vehicles at some locations and be unable to meet demand at others. As such, the Availability Engine allows you to deploy various ...The Web Site Interface Menu
Purpose Rental Car Manager (RCM) has an optional Web Site Interface that allows you to integrate your existing website with RCM. The diagram below shows how bookings received from a web site are processed and then released. All bookings received from ...Q. How do I control Opening Hours and Days for Locations?
There are two ways to control whether a location is open or closed when it comes to booking requests. The first is to create a “Do Not Rent Day”. This means that no booking requests will be able to be made while either the pickup or drop off day ...