Agent Setup
Assigning Rate Discounts to Agencies
Purpose There are two different ways to offer discounted rates to your Agencies. If you want a static discount to apply to all bookings for an Agency or Branch, then you should add the discount directly to the Agency or Agency Branch record. You can ...
Agent API Excluded Fees
Purpose The Web/Agent Extra Fees tab allows you to make Extra Fees available to all Agents through the Agent API. For more information on this please see the Web / Agent Extra Fees article. However, you may not want certain Extra Fees available to ...
Agent Flex Rate Export
Purpose The Flex Rate Export function allows you to export your Rates based on the Flex Rate requirement of some international agents. Once the Flex Rate table has been created, you are able to create the Flex Rate Export file in the required ...
Vehicle Turn Around Hours
Purpose Within RCM you have the capability of enforcing a minimum period of time that must be kept between one booking being Returned and another being Hired (referred to here as turn-around hours) for vehicles. Whenever a check is made as to the ...
Agent Category Availability Check
Purpose You can check any of the changes that you make to your Agent setup by using the Category Availability Check screen. This screen will show you the information that will come back through the Agent API. This option allows the user to see what ...
Agency Commission Setting
The following setting affects the way an Agent Commission is calculated. Extra Fees may or may not be included in the Agent Commission calculation. When adding an extra fee, a decision must be made as to whether the agent commission should be ...
Setting up your Agency Records
Purpose The Agent module allows for the entry of individual Agents and their associated branches as well as agent specific rates and agent discounts. There are various areas that need to be setup for your Agents - these include: Rate Types - this ...
Agent Extra Fees
Purpose Agent and Web Extra Fees fall under the same category in terms of what capabilities you can set for any pre existing Extra Fee. In the case of Agents, this screen allows you to set what Extra Fees can be selected by Agents when making a ...
Agent Category Availability
Purpose The Agent Category Availability page allows you to view and create/update when Vehicle Categories are available to be booked through an agent. This can be identified under three of the following Statuses. Available for booking (free sale) ...
Agent Categories
Purpose The Agent Categories page allows you to set Vehicle Categories to be available/not available to agents. Note that the Vehicle Category record needs to have been created previously ( Vehicle Maintenance> Vehicle Categories) for the ...
Agent Locations
Purpose Agent Locations allows you to determine if a booking can be made by an agent for a certain location. You can set each location to agent available or not agent available by setting the "Agent Available" field to "Yes or "No". Accessing ...