Agent Cancelled Bookings Report

Agent Cancelled Bookings Report

Purpose:

The Agent Cancelled Bookings Report shows listing of Agent bookings that have been cancelled. It shows shows the commissions and payments due to or from your agents, as well as any cancellation fees that have been applied to the booking.
This report allows you to record payments to and from agents as well as sending an invoice through to the agent.

Accessing Agent Cancelled Bookings Report:

Reports >> Monthly Financial Reports >> Agencies Commission Report >> Agent Cancelled Bookings





Parameters/Filters:


Pickup Location
This report can be run for All Locations or a specific location.
Agency
this report can be run for All Agencies or a specific agent
Include Unallocated Bookings
You can include unallocated bookings in this report by clicking this option.
Balance Type
You can run this report for one of the following balance types:
  1. All Balances (includes zero balances)
  2. Balances owing only
Report Date Range Type
You can run this report for one of the following date range types:
  1. Pickup Date
  2. Drop off Date
  3. Date Booked 
  4. Date Cancelled
Report Date Range
This is the date range that will be applied to the report.

Example:





Res
The reservation number of the cancelled booking.
If it is an unallocated booking it will have the letter "U" in front of the number.
Clicking on the red reservation number will open the Booking Details screen.
Ref #
The reference number that has been saved against the cancelled booking.
Date Booked
The date the booking was made
Date Cancelled
The date the booking was cancelled
Cancellation Reason
The reason the booking was cancelled
Agency
The name of the Agency against the booking.
Branch
The name of the Agent Branch against the booking.
Booked
The name of the operator who created the booking.
Pickup
The Pickup Location against the booking.
Pickup Date
The Pickup Date against the booking.
Drop Off Date
The Drop Off Date against the booking.
Category
The vehicle category that has been assigned to the booking
Customer
The name of the customer assigned to the booking
# Days
The number of days the booking was for.
Booking Value
The total value of the booking.
Cancellation Fee
The value of any cancellation fees that have been added to the booking.
These are extra fees that have been flagged as cancellation fees.
Comm. Value
The Agent Commission amount against the booking
Agent Collect
The amount the agent has collected for this booking
Received from Agent
The amount of money the Rental Car Company has received from the Agent
Balance Owing
The Balance Owing, this is not the balance owing of the booking, rather it is the Balance owing to the Agent.
It is calculated in the following manner:
Agent Collected  - Agent Commission + Amount Paid to Agent.
Receipts/Payments
The Receipts/Payment button open a screen which allows you to record a payment against the booking.
Agent Invoice
Clicking on the Email Invoices buttons allows you to send an invoice through to the agent.

Below is an example of the Agent Payments screen that opens when you click on the Payment button.

Points to Note:

  1. You can delete Agent Payments or Received from Agent records from either the report 'Received from Agent Report' or the 'Payments to Agent Report'.
  2. The Balance Owing is not the actual Balance owing on the booking, rather it is the Balance Owing to the Agent.

Printing/Exporting:

Click here for details on how to print or export a report from RCM

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