Rental Car Manager

SMS
Edit SMS Dropoff Template
Purpose By default, RCM already comes with editable standard SMS templates that you can send to remind customers to pick up or drop off a vehicle. You can edit the standard SMS Dropoff Template from the Edit SMS Dropoff Template tab. Optionally, you ...
Edit SMS Pickup Template
Purpose By default, RCM already comes with editable standard SMS templates that you can send to remind customers to pick up or drop off a vehicle. You can edit the standard SMS Pickup Template from the Edit SMS Pickup Template tab. Optionally, you ...
SMS Text Message Setup
Purpose RCM allows you to send SMS messages directly from the system to a customer's mobile phone. When sending SMS, the system defaults to the mobile phone number entered in the mobile phone field of the reservation record (see image below). The ...
View SMS Text Message
Purpose: The View SMS Text Message report displays all text messages sent from Rental Car Manager. You can view sent SMS messages for certain locations, operators and date ranges. Accessing View SMS Text Message: Reports >> Daily Activity Reports >> ...
Send SMS Reminders
Purpose The Send SMS Reminders page allows you to send SMS reminders for pickups and drop offs. By default, it displays the next day’s activity allowing you to easily send SMS reminders a day before the pickups and drop offs. The format and content ...

Popular Articles
Reservation Sheet
Purpose The Reservation Sheet provides a visual way to view allocated bookings for selected categories of vehicles. Moving a booking from one vehicle to another is simple using the Reservation Sheet. You can either drag a reservation to another ...
Links to RCM Video Tutorials and Demonstrations
Click on the links below to view Videos on the setup and use of RCM: Demonstration Video Booking Module - How to make a Booking Editing Your Rental Agreement & Other Templates Adding / Updating Vehicle Category Types Adding / Updating Vehicle ...
New - New Credit Card Vault
The Auric Credit Card Vault will be phased out at the end of December 2022. This decision has been made as a result of our current supplier for the Credit Card Vault being acquired by a competitor who will no longer offer the same solution. Rental ...
Customer Data Retention Policy
As a result of recent data breaches affecting Optus and Medibank in Australia, we have been reviewing how we can further protect your customers’ ‘identity data.’ This includes data that is commonly used not only when renting a vehicle but also for ...
Change Vehicle
Purpose The Change Vehicle function allows you to change a vehicle on a reservation that has a status of 'Hired'. This function is generally used when a vehicle breaks down and is replaced, or when a customer extends a hire and a different vehicle ...

SMS