View Logins Report
Purpose:
The View Logins report allows you to see which users have logged into RCM and when they logged in.
It allows you to see whether they had access to view the credit card information in the secure vault when they were logged in, and if they didn't the reason why.
Accessing View Logins Report:
There are two ways you can access this report within the RCM menu structure.
Reports >> Daily Activity Reports >> User Login Logs
The second way is System Setup >> Users >> Login History
Parameters/Filters:
Date Range | The date range the report will run for. |
Operator | This report can be run for All operators or a specific operator. |
Example:
Date | The Date and time the user logged in. |
First Name | The first name of the user |
Last Name | The last name of the user |
IP Address | The IP address the user logged in from. |
Country | The country the user logged in from. |
Device | The device the user was using when they logged in. |
Browser | The browser the user was using when they logged in. |
Notes | The notes information lets you know how they were authenticated and whether they had access to view the information in the credit card vault when they logged in. The first part of this information lets you know the authentication method used. Some examples are:
The second part of the information flags Yes or No for vault access. |
Points to Note:
If the user has been flagged as not having access to the vault, this is because they have not logged in using either TFA or an authorised IP address.
Printing/Exporting:
Click Here for details on how to print or export a report from RCM.
Relevant Links:
User Management
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