Referrals

Referrals


As a Rental Car Company you may have individuals, businesses or organisations that may refer customers to you. In some of these cases you may have an agreement in place where you pay some form of commission to these referrers. Rental Car Manager (RCM) allows you to track these referrals against the relevant bookings and also provides reporting on any associated commissions. You are also able to apply discounts to these bookings based upon the agreement you have in place with the referrer.

You are able to setup your referrals within RCM using the Referral Setup screen - Please see the Referral article for more information.

When you create both extra fees and insurances, you are able to state whether any referral commissions will be applied to these extra fees on bookings.  Please see the  Extra Fees  and Insurance Fees articles for more information. 

 

You can record a referral against a booking when it is entered by an operator.  Please see the Referrals article that details how to do this Referral.


You are able to set up a link which your referral can put on their website, When a customer makes a booking request via this link the referrer will be recorded against the booking. If you are interested in having this available, you will need to get in touch with RCM Support (support@rentalcarmanager.com) and they will walk you through the process.


All commissions given to a referrer are reflected in the Referrals Commission Report generated from Rental Car Manager -  Referrals Commission Report 


These commissions are often based on the percentage of the booking fees that the referred customer pays to you. Depending on your agreement with your referral partners, you can also provide discounts to referred customers.


There is also a report which will list any bookings made using the referral links you have setup - Referrals Booking Report


    Important Articles


      • Related Articles

      • Referrals

        Purpose Individuals, businesses or organizations may refer customers to you. In some cases, particularly for those that refer a significant number of customers, you may even want to formalize referral arrangements with these individuals and ...

      • Referrals Commission Report

        Purpose: The Referrals Commission Report displays referrer's commissions based on the selected location, referrer and report period. The report uses the entries made in the Referrals menu Option of the System Setup Menu. The referrer is selected when ...

      • Q: How can we set an affiliate link on our online booking form? What do we give to the affiliate sites to make it work?

        A: You are able to set your Affiliate up as a Referral within your RCM system. You are then able to provide a link to your booking steps that they are able to put on their website. Any bookings made with this link will have that referrer against ...

      • Referral Bookings Report

        Purpose: The Referral Bookings Reports allows you to see a listing of bookings that have a referral saved against them. You are able to see any referral commissions associated with these bookings. Accessing Referral Bookings Report: Reports >> ...

      • Extra Fees

        Overview Rental Car Manager (RCM) allows you to setup extra charges that can be added to a booking in addition to the rental rates. There are different types of extra charges that can be setup within RCM, they are listed below: Extra Fees Insurance ...