A common question we get asked is - "How can I reserve a vehicle for maintenance if we service our vehicles in house and do not need to assign the booking to a customer / company ?"

The best way to address this problem is to create a customer such as "In House Service" so you can search and select the same customer record when you create a new maintenance booking. 

Additionally, the Maintenance Booking form can be accessed from a number of different places including the Quick Reservation by Vehicle and Availability Engine Booking Sheet.

Once you have entered all the relevant information, click "Submit" to save changes. 

Type	Select the booking type. This controls whether the booking is Maintenance or Non-Revenue, as well as it's status of reservation, hired, returned, completed and cancelled.
Maintenance Status	Select the maintenance status. This list of options is setup under System Setup >> Rental Source >> Maintenance Status.
Pickup City	Select the Pickup Location for the booking, usually the current location of the vehicle at the time of the booking.
Pickup Date	This will automatically default to the current date. You have the option to change the date.
Pickup Time	The time the maintenance will begin - the start of the maintenance booking.
Drop off City	Select the Dropoff Location for the booking.
Drop off Date	This will automatically default to one day after the current date. You have the option to change the date.
Drop off Time	The time the maintenance will be completed.
Category	The category of vehicle.
Do Not Move	Once a vehicle has been chosen, if this is selected, the vehicle cannot be changed.
Vehicles	The vehicle maintenance booking is against. Only vehicles of the selected category available at the Pickup Location on the Pickup date will display in this list. When the Do Not Move flag is ticked, this will be Read Only.
In and Out Information	This is the odometer reading and fuel level at the time of vehicle pickup and return. The Type cannot be set to Hired until the "Out" information is added, and it cannot be set to Returned or Completed until the "In" information is added.
"Customer" Information	The Name, contact and licence information of the person/company performing the maintenance or non-revenue hire.  The best way to make a maintenance booking is by creating a customer such as "In House Service" so you can search and select the same customer record when you create a new maintenance booking.

After submitting, the Booking Details screen for that maintenance booking will display.From here you can update the booking. Eg - change the booking from being under maintenance to the maintenance being completed / closing the booking. Note that the easiest way to close a maintenance booking is by clicking on the maintenance booking on the Reservation Sheet. 

Filter the Reservation Sheet, as required to view the booking - the booking will display as reserved for maintenance.  

Clicking on this maintenance booking, you will open the booking. From here you can change the Booking Type from "Maintenance" to "Maintenance Completed".

You can then close the booking by clicking the green Submit button at the top right. 

If you view the reservation sheet, you can see that this maintenance booking has now been completed and closed.