New - Online Identity Check
The Online Identity Check service allows you to send a request to the hirer of the vehicle to complete an identity verification check prior to pickup. The hirer of the vehicle will be requested to take a picture of their drivers license and a picture of themselves. OCR (Optical Character Recognition) and 'liveness' algorithms are used to capture the drivers license details as well as confirm that the image on the drivers licence matches the image taken of themselves. A response notification is automatically sent back to you so you can review the results prior to pickup of the vehicle.
For more information on this new functionality, see the article below:
There is also reporting within RCM that can help you keep track of the statuses regarding previously sent Online Identity Checks to customers.
For more information on these reports, see the articles below:
Note that you must be registered for this service. To make this option available - please contact
support@rentalcarmanager.com for more information.
Important Articles
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Online Identity Check
Purpose The Online Identity Check service allows you to send a request to the hirer of the vehicle to complete an identity verification check prior to pickup. The hirer of the vehicle will be requested to take a picture of their drivers license and a ...
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Purpose The Online Check-In is a series of steps that allow your customers to check the existing information about their booking and add any necessary information prior to hiring out their vehicle. Overall, this helps save time and streamlines the ...
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Purpose The ID Check - Request Report covers what Identity Check requests have been sent. The results will show both Identity Checks that have been sent which have been completed or are still yet to be completed by the customer. This report ...
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Purpose The ID Check - Completed Report keeps track of all Online Identity Checks completed by your customers. This report covers the overall status and result of the Identity Check, as well as the Pass and Fail marks given to the specific ...
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Purpose: The Online Check in report allows you to easily see which bookings have had a Check in email sent out to the customer. You are also able to see if the customer has completed the Check in process. If the customer has not completed the Check ...