The Online Identity Check service allows you to send a request to the hirer of the vehicle to complete an identity verification check prior to pickup. The hirer of the vehicle will be requested to take a picture of their drivers license and a picture of themselves. OCR (Optical Character Recognition) and 'liveness' algorithms are used to capture the drivers license details as well as confirm that the image on the drivers licence matches the image taken of themselves. A response notification is automatically sent back to you so you can review the results prior to pickup of the vehicle.
For more information on this new functionality, see the article below:
There is also reporting within RCM that can help you keep track of the statuses regarding previously sent Online Identity Checks to customers.
For more information on these reports, see the articles below:
Note that you must be registered for this service. To make this option available - please contact
support@rentalcarmanager.com for more information.