Availability Conflict (Availability Engine)
Purpose
The Availability Engine keeps track of all vehicles and bookings, both unallocated and allocated. It also records any unallocated bookings for which there are no available vehicle within that location. When these bookings occur, they are marked with an alert, and they appear in the Availability Conflict Report.
As seen below these conflicts are caused when the only vehicles of this category that are located in the pickup location, already have bookings against them in this time frame. As such the booking is marked with a yellow Alert on the Booking sheet.
More detailed information about the Availability Engine can be found here Availability Engine Overview.
Accessing the Availability Conflict Report
Reservations >> Availability Conflicts
Filters/Parameters
Pickup Location | This report can be run for All locations or a specific location. Only bookings with this pickup location will appear in the report. |
Example
Reservation No. | This is the Reservation Number of the Unallocated Booking with the Availability Conflict. |
Category | This is the Category of Vehicle that the booking was made against. |
Pick Up Location | This is the Pickup Location on the booking. |
Pick Up Date | This is the Pickup Date of the booking. |
Drop Off Location | This is the Dropoff Location of the booking. |
Drop Off Date | This is the Dropoff Date of the booking. |
Problem Description | This is the alert message given back by the Availability Engine about the conflict. The general message is: "Reservation ## - unable to find an available vehicle." It can also include the Reservation Number of the allocated booking that caused this conflict, if applicable, and if there hasn't been an Engine Refresh since the booking was made. Another possible message is "Reservation ## is assigned to a vehicle that cannot be found/not active". |
Reservation Sheet | This button takes you to the Availability Engine Booking Sheet section that shows the conflict, so that you can see the problem and make any necessary changes to remove this conflict. |
Related Articles
For more information on the Availability Engine Booking Sheet please see the Availability Engine Booking Sheet article.
Printing/Exporting
Click here for information on how to print and export report.