Purpose
The relocation fee option allows you to automatically charge a fee for specific combination of pick-up and drop-off locations. The pick-up and drop-off locations can be the same or different locations.
Relocation fees are often associated with one-way rentals, which refer to bookings where the vehicle is picked up from one location and then dropped off in another location.
Relocation fees will be viewable on the Booking Fees tab for a booking when the pickup and dropoff location for the booking match the relocation record.
Accessing Relocation Fees
The Relocation Fees tab is under the in the Extra Fees program within the System Setup menu.
System Setup > Extra Fees > Relocation Fees
Viewing and Adding Web / Relocation Fees
This will redirect you to the Web Relocation tab under the Website Interface menu where the Relocation fees are viewed and setup. To view any pre existing records, click on the location drop down box, select the location and then click "Select" to view the results. Web Relocation records are grouped according to pickup location. You cannot view relocation fees for a particular dropoff location.
To add a new web / relocation Fee, click "Add Web Relocation".
This will open the new Web / Relocation page. Once you have entered the required information for the relocation record click "Submit" to save the new record.
Relocation Fees Field Descriptions
Field | Description |
Pickup Location | Select a pickup location. |
Dropoff Location | Select a dropoff location. |
Web Available | Select whether the relocation fee is available for bookings made through your website. |
Vehicle Category | Select which vehicle categories the relocation fee is applicable to. |
Relocation Fee | Select the relocation name and fee. Relocation fees are set up in Extra Fees. |
Pickup Date Start | Select the start date for the relocation fee. |
Pickup Date End | Select the end date for the relocation fee. |
Minimum Booking Day | Enter the minimum number of booking days for the relocation fee to apply. |
Days at or over no one way fee on bookings | Specify the minimum number of booking days for which NO relocation fees will apply. |
Update or Delete a Relocation Record
The below article is just a generic guide how to update or delete a record:
Updating and Deleting a Record