Q: I set up my office hours for a Saturday to be 9:00am to 12:00pm but the website still takes bookings out of hours - why is this?
A: You must set the option to take bookings outside of office hours to "No" on the
Web Locations screen.
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Q. How can an after-hours fee be charged for bookings across an entire day for a location?
You can ensure that an after-hours fee is charged for bookings across an entire day for a location in the following manner. You will first of all need to set the location hours so that the day in question has the office hours set to 00:00-00:00. The ...
Sept 2023: Additional Feature - Apply Cutoff Time to After Hours Bookings Only
RCM has a feature called Notice Required which allows you to set up the minimum time period required after receiving an online booking before the vehicle can be picked up. This Notice Required period can be hours or days in length and set for ...
Turnaround Hours Overview
Overview Turnaround hours are the length of time required between a vehicle being returned before it can be picked up for it's next booking. This period is designed to encompass all the time needed to move the vehicle between locations, clean it, ...
Location Hours
Purpose Standard working hours applicable for your locations are maintained in the Web Locations area in the Web Site Interface menu. Sometimes however, there are cases that necessitate opening a location beyond its normal operating hours, e.g. extra ...