Q: How can we easily find all returned bookings that need to be closed or have an amount outstanding on them?
Q: How can we easily find all returned bookings that need to be closed or have an amount outstanding on them?
A: There are a number of reports that you can run to see outstanding amounts and bookings due closed.
Booking Status Report
The Booking Status Report allows you to run a report by Location, Region, Brand (if applicable) and Booking Status (Hired, Returned ..etc) over a date range by pickup or drop off dates.
You may view only bookings with balances owing by selecting the check box. Booking Status Report
Reservations Due Closed Report
The Reservations Due Closed report shows returned bookings and also allows you to see if they have an amount due. Rental Car manager does not allow you to close a booking if the balance owing is not zero. Use this report also if you want to check all returned bookings waiting to be closed and that have a balance outstanding. Reservations Due Closed
Accounts Due Report
The Accounts Due Report shows all on account bookings with outstanding balances, Accounts Due.
Agency Bookings
You may also run the Agencies Commissions report to see any bookings taken by agents with balances due, Agencies Commission Report.
Important Articles
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Daily Hireage Outstanding Report
Purpose: The Daily Hireage Outstanding Report allows you to view the hireage revenue and fees for a date range. It also includes payments taken within the period. The payments will only be included in this report if they are recorded against a ...Reservations Due Closed Report
Purpose: The Reservation Due Closed Report is an efficient way to identify and close finalised bookings. This report displays the details of all reservations that are due to be closed for vehicles returns over the selected date range. A reservation ...Q: I have closed a reservation after returning the vehicle and taking full payment but now I need to add more charges. How do I update a closed reservation?
A: Rental Car Manager's Cash Receipts feature allows you to add charges and process payments against closed and completed bookings. To add more charges to a closed reservation, follow the procedure below. On the Reservation Menu, click Cash Receipts. ...Q: If online bookings requests are coming through, do I still need to allocate vehicles to them?
A: Yes, unless the Rental Car Company has the function turned on which allocated booking at the time of making the booking, online booking requests are always received as unallocated bookings. After receiving an online booking request, the operator ...Q: How do I get the number of days in a booking recalculate when a booking is returned early?
A: When a booking is returned early, you have the option to recalculate the number of days. Note that for the Actual Dropoff Warning box to appear as below, you need to have the following System Parameter set to Yes. When this parameter is set to ...