RTM Tolls Report

RTM Tolls Report

Purpose

The RTM Tolls Report allows you to view information on every toll processed by Rental Toll Manager. These tolls can be filtered according to the date they occurred or the date they were processed, as well as their payment status

Accessing the RTM Toll Report

Reports >> Daily Activity Reports >> Linkt Tolls


Filters/Parameters

Date Type
You can set a certain date range and this report will only show tolls that have this are their:
  1. Date Processed
  2. Date of Toll
Payment Status
This report can be run to show tolls with a payment status of:
  1. All
  2. Payment Processed
  3. Payment Failed
Search
You can use this feature to search for a specific:
  1. Res. No
  2. Rego
  3. Trip ID
  4. Request ID
This feature will override the other filters, such that tolls that are not within the date range or status type will still appear.

Example





Res #
This is the Reservation Number of the booking that has a toll against it.
Clicking on this number will take you to the Booking Details Page.
If the trip could not be found, then the toll will not have a Res# against it.
Customer Name
The name of the Customer on the booking that has a toll against it.
If the trip could not be found, then the toll will not have a customer against it.
Company
The name of the Company against the Booking, if applicable.
Rego
The Registration Number of the Vehicle that that the toll has been recorded against.
Request ID
The unique identifier of the request supplied by the tolling company.
Tip ID/Infringement#
The unique identifier of the toll as supplied by the tolling company.
Date of Toll
The date that the Toll occurred.
Date Processed
The date that the Toll was processed by RTM.
Location
The name of the tolling location as supplied by the tolling company.
Toll Amount
The cost of the Toll as supplied by the tolling company.
RCM Toll Amount
The amount charged to the customer.
This is the Toll Amount + The Tolling Increase Fee that is set up in your system.
Payment Status
The status of the toll payment. It will be either:
  1. Payment Processed
  2. Payment Failed
Status Message
If the Payment was Processed it will have the message "Payment Processed" followed by the amount paid.
If the Payment Failed it will have one of the following messages
  1. "Trip Not Found" This mean that the booking allocated to this vehicle at this time and location could not be found in the system.
  2. "Trip Found - Non Revenue Trip" This means the booking the toll is associated with is a Non-Revenue booking. As such a payment cannot be made because there are not Credit Card Tokens recorded against Non-Revenue Bookings.
  3. "Trip Found - No Payment Details Recorded." This means that there is no Credit Card Token recorded against this booking.
  4. "Trip Found - Credit Card Token Supplied." This message means that the token is either invalid, expired or has insufficient funds.
Payment Amount
This is the amount paid by the customer.
If the Payment Status is "Payment Failed", then this field will be blank.

Printing/Exporting

Click Here for information on how to print and export reports from RCM.

    Important Articles


      • Related Articles

      • Additional Filter "Date Type" for RTM Tolls Report

        The RTM Tolls Report can now be filtered according to Date Type. You are able to set a date range and select whether you want the report to return tolls with this as their Date of Toll or their Date Processed. Additionally, both the Date of Toll and ...
      • Processing of Infringements/Tolls within RCM

        Overview Within RCM there is an Infringement Processing module which allows you to easily perform the following actions in regards to any infringements/tolls that come in: Find the relevant booking Assign the infringement/toll to the relevant booking ...
      • Refund Report

        Purpose: The Refund Report shows all bookings that have had a refund processed. A refund is a negative payment amount entered on the Booking Payments tab of the Booking Form. Accessing Refund Report: Reports >> Monthly Financial Reports >> Refund ...
      • Birthday Report

        Purpose The Birthday Report allows you to extract customer records that have birthdays between selected months. The report is normally used to extract a list of customers with upcoming birthdays so discount offers can be sent for the customer's next ...
      • Packages Report

        Purpose This report displays information about any booking with a package assigned to it, and can be filtered for different Packages, Locations, Vehicle Categories and date ranges. This allows for the comparison of Packages across different locations ...