RTM Tolls Report

RTM Tolls Report

Purpose

The RTM Tolls Report allows you to view information on every toll processed by Rental Toll Manager. These tolls can be filtered according to the date they occurred or the date they were processed, as well as their payment status

Accessing the RTM Toll Report

Reports >> Daily Activity Reports >> Linkt Tolls


Filters/Parameters

Date Type
You can set a certain date range and this report will only show tolls that have this are their:
  1. Date Processed
  2. Date of Toll
Payment Status
This report can be run to show tolls with a payment status of:
  1. All
  2. Payment Processed
  3. Payment Failed
Search
You can use this feature to search for a specific:
  1. Res. No
  2. Rego
  3. Trip ID
  4. Request ID
This feature will override the other filters, such that tolls that are not within the date range or status type will still appear.

Example





Res #
This is the Reservation Number of the booking that has a toll against it.
Clicking on this number will take you to the Booking Details Page.
If the trip could not be found, then the toll will not have a Res# against it.
Customer Name
The name of the Customer on the booking that has a toll against it.
If the trip could not be found, then the toll will not have a customer against it.
Company
The name of the Company against the Booking, if applicable.
Rego
The Registration Number of the Vehicle that that the toll has been recorded against.
Request ID
The unique identifier of the request supplied by the tolling company.
Tip ID/Infringement#
The unique identifier of the toll as supplied by the tolling company.
Date of Toll
The date that the Toll occurred.
Date Processed
The date that the Toll was processed by RTM.
Location
The name of the tolling location as supplied by the tolling company.
Toll Amount
The cost of the Toll as supplied by the tolling company.
RCM Toll Amount
The amount charged to the customer.
This is the Toll Amount + The Tolling Increase Fee that is set up in your system.
Payment Status
The status of the toll payment. It will be either:
  1. Payment Processed
  2. Payment Failed
Status Message
If the Payment was Processed it will have the message "Payment Processed" followed by the amount paid.
If the Payment Failed it will have one of the following messages
  1. "Trip Not Found" This mean that the booking allocated to this vehicle at this time and location could not be found in the system.
  2. "Trip Found - Non Revenue Trip" This means the booking the toll is associated with is a Non-Revenue booking. As such a payment cannot be made because there are not Credit Card Tokens recorded against Non-Revenue Bookings.
  3. "Trip Found - No Payment Details Recorded." This means that there is no Credit Card Token recorded against this booking.
  4. "Trip Found - Credit Card Token Supplied." This message means that the token is either invalid, expired or has insufficient funds.
Payment Amount
This is the amount paid by the customer.
If the Payment Status is "Payment Failed", then this field will be blank.

Printing/Exporting

Click Here for information on how to print and export reports from RCM.