Q: We have 'do not rent days' which work on the website, but we want be able to make bookings on those days inside RCM, how do we do that?
A: If you wish to make a booking within RCM on a "Do Not Rent Day," you can flag the Do Not Rent day, setting the "Allow Manual Override" to Yes. This allows you to allow override for each individual Do Not Rent Day you set up.
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Q. Why are the KMS on our website different to our bookings in RCM?
The KMS options that appear on your website can differ from those that are available when you make bookings inside your RCM system depending on how they are set up. Each KMS record can be setup with a range of details including Pickup Location and ...
RCM Additional Features
Overview RCM has a variety of additional features and integrations that you can choose to implement into your system. They are designed to enhance and stream-line the running of your business as well as provide your system with further capabilities. ...
Do Not Rent List
Purpose Do Not Rent records refer to customers who have been blacklisted and barred from renting vehicles for any number of reasons. Once customers are tagged as "Do Not Rent", they will not be able to rent vehicles until they are removed from the Do ...
RCM Lite Hiring Out Bookings
Overview RCM Lite provides everything that is needed to hire a vehicle out in one place, the Booking Summary Page. This includes the basic information about the booking and customer, as well as the ability to add payments, notes, photos, and ...
Cancelled Bookings in RCM
Purpose The Cancel function allows you to cancel a reservation in RCM that will no longer go ahead. This applies to all reservations including allocated/unallocated reservations and quotes. A reservation that has been cancelled, will show the ...