Q: How can I automatically apply a discount to a regular customer?
A: To apply an automatic customer discount, you first create a Customer Discount, then apply this discount to the customer so that when the customer is selected as a repeat customer, the discount will be applied automatically.
The rate discount can also be applied to a company to which an individual customer is affiliated with, allowing the customer to benefit from the rate discount given to the company.
The below procedure details how to create and apply a rate discount in Rental Car Manager.
- Go to System Setup, then click Rate Discount.
- Click the Customer Discount Tab.
- Click the Add New Customer Discount link, enter the required information, and click Submit.
- Go to Reservations, then click Customer Maintenance.
- Select the customer or company, then select the discount you would like to apply from the Rate Discount menu (see screenshots below). For more info, see Customer Discounts article.
Below is an example of the Company screen and where to add the discount.
Below is an example of the Customer screen and where to add the discount.
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Customer Discount
Purpose Customer discounts can be assigned to a repeat customer or company and will be automatically applied when a booking is created for the customer or company. The Customer Discount function is generally used for things like VIP or loyalty ...Rate Discount
Purpose Rate discounts are applied to the reservation's daily rate multiplied by the number of days a vehicle is booked. Rate discounts can either be a percentage of the total booking fee or a dollar amount that is taken out of the total booking fee ...New Customer
Purpose The New Customer page is where you can add new customer records to be used for quotations and bookings. Accessing the New Customer tab Reservations >> Customer Maintenance Select "Add Customer" Add a New Customer After clicking on the "New ...Web Rate Discount
Purpose Rate discounts are applied to the reservation's daily rate. They can either be a percentage or a fixed dollar amount, and can be assigned to all locations or a single location. The rate discount can also be restricted to bookings that are ...Fixed Rate Discount
Purpose Fixed Rate discounts are applied to the reservation's grand total. As the name suggest, this discount can only be set as a fixed discount on a total amount, e.g. $20 off $200. To do this you need to create or select an existing fixed extra ...