Q What options are available during peak times to signify we have limited availability for online agents and direct bookings?
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Agents
Rental Car Manager (RCM) provides extensive functionality for those operators who take bookings from Agents. An Agent is considered to be a third party who takes a booking on behalf of a rental car operator and in doing so takes either a partial or a ...
Q. Which Insurance options are displayed for online bookings?
When you setup insurance options within RCM you can choose to set them up to be restricted to either Category Type or Vehicle Category. Please see the following two Knowledge Base articles, the first is about setting up the insurance options and the ...
Q. Which KMs Free options are displayed for online bookings?
When you setup KMs Free options within RCM you can choose to restrict them by booking requests with the following parameters: Location Vehicle Category Rental Days Booking Date Range Pickup and Drop off Date Range Please see the following two ...
Q: Is it possible to set different rates for 'Agent Direct' and Agent Online steps
Yes, the agent setup in RCM allows multiple rate types. Essentially, the approach is to create the required Agent Rate Types, which are separate rate plans that can then be selectively applied to individual agents. For example, you may set up three ...
Options to Share Vehicles Between Locations
Overview If you have multiple locations and your vehicles frequently move between them, you may end up with a surplus of vehicles at some locations and be unable to meet demand at others. As such, the Availability Engine allows you to deploy various ...