Payment Gateway Authorisation Status Report

Payment Gateway Authorisation Status Report

Purpose:

If you have a Payment Gateway integrated into your RCM system, it is possible to perform the following actions:
  1. Place an Authorisation on a card
  2. Capture a payment using an authorisation you have on a card
  3. Void an authorisation you have on a card.
This report allows you to see the status of any authorisations that have been placed on cards using the Payment Gateway you have setup in RCM.

Accessing Payment Gateway Authorisation Status Report:

Reports >> Monthly Financial Reports >> Payment Gateway Authorisation Status

Parameters/Filters:


Date From
This report can be run for a date range within which the payment activity occurred.
This is the start of the date range the report will be run for.
Date To
This report can be run for a date range within which the payment activity occurred.
This is the end of the date range the report will be run for.
Authorisation Status
This report can be run for all Authorisation statuses or one of the following:
  1. Completed 
  2. Not Completed
Reservation Status
This report can be run to include authorisations for bookings for a specific reservation status or all bookings. The reservation statuses that can be used are:
  1. Cancelled
  2. Hired
  3. Reservation
  4. Returned
Location
This report can be run for All Locations or a specific location, and it will only return bookings with a pickup at the selected location(s)

Example:





Reservation No
The reservation number of the booking that the authorisation has been recorded against.
Reservation status
The status of the booking that the authorisation has been recorded against.
Pickup Location
The pickup Location for the booking that the authorisation has been recorded against.
Pickup Date
The pickup date of the booking that the authorisation has been recorded against.
Dropoff Date
The drop-off date of the booking that the authorisation has been recorded against.
Transaction Date
The date that the authorisation was processed.
Transaction #
The transaction number of the authorisation passed back from the payment gateway.
Payment Gateway
The payment gateway that was used to process the authorisation.
Status
The status of the authorisation. the following information will be displayed in this field:
  1. If this field is blank then it means that the authorisation is been placed on the card, but nothing further has happened.
  2. If the authorisation has been voided, then the following message will appear in this field along with the date and time the void was performed.
    "Authorisation voided by ...." where ... is the name of the RCM operator who performed the void.
  3. If the authorisation has been captured and a payment taken using it, then the following message will appear int he field along with the date and time the capture was performed.
    "Authorisation captured by ... with transaction xxxxx" where .. is the RCM operator who performed the capture and xxxx is the transaction number passed back by the payment gateway for the capture.
Original Authorisation Amount
The original amount that was processed as the authorised amount.

Below is an example of what the above transactions look like on the Payment screen for the booking, under the Past Transactions option.


Printing/Exporting:

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