New - Insurance Hires

New - Insurance Hires

We’re excited to inform you that we’ve recently launched new functionality within RCM that we believe will be of interest to you if you provide insurance hires, also known as Demurrage. The following KB article explains this new functionality in more detail, Demurrage Bookings Overview

If you provide Insurance Hires, then you may need to record additional information about your bookings. Previously, RCM did not have the extra fields on the booking form to allow for this, but now, with the changes we’ve made, you can easily record details related to Insurance Bookings. This information may include details about:
the accident, 
your client's vehicle, 
repair information, and  
third-party information. 

If you have flagged your Company inside RCM as offering Insurance Hires, then you will see a new tab on the Booking Form called Insurance (see below). You can expand out each section to add the relevant information. The following KB article describes this new tab on the Booking form, Insurance Tab.



Note that if you have the Branding functionality turned on inside your RCM system, this functionality can be turned off or on depending on the Brand on the booking itself.

We hope you enjoy using this new feature and find it of value. 




    Important Articles


      • Related Articles

      • Insurance Agent

        Purpose Rental Car Manager (RCM) allows for the recording of the details of a customer's insurance details against a booking. This is discussed more in the following article Assigning Customer's Personal Insurance to a booking. To allow this to ...
      • Insurance Fees

        Purpose Insurance Fees reduce the liability of the customer or driver in the event of an accident. Insurance fees, which are sometimes referred to as collision damage waivers (CDW) or excess reduction fees, are normally charged on a daily basis to ...
      • Vehicle Insurance Report

        Purpose: Rental Car Manager (RCM) allows you to save the Insurance details against individual vehicles.  You can add the Insurance Policy information from the Vehicle Update screen, this is discussed at the end of this article in the Points to Note ...
      • Assigning Customer's Personal Insurance to a Booking

        Overview In some countries customers are able to use their personal vehicle insurance when renting a vehicle. The ability to add the information about the customer's personal insurance to a booking within Rental Car Manager (RCM) exists. If you do ...
      • April 2024: Customer Company Preferred Insurance

        RCM now allows you to set a Preferred Insurance against Customer Companies. This means that any bookings made against this Company will automatically select and use this insurance option. This preferred insurance can be set of the Customer Company ...