E-Signing of Rental Agreements - Overview
Purpose
Rental Car Manager has the functionality to allow customers to Electronically Sign (or E-Sign) a Rental Agreement. To have this functionality setup within your system please contact RCM Support (support@rentalcarmanager.com).
Once the Electronic Signature capability has been setup, there are two ways that a customer will be able to sign a rental agreement. The first is called Online Signing and the second is Over the Counter Signing.
The following knowledge base article provides more information about how to setup e-signing of rental agreements if you do decide to proceed with this function:
Online Signing
When emailing the rental agreement to a customer, the RCM operator can choose to invite them to electronically sign the agreement online.
The customer can follow a link in the email to a signature capture page, from where they will be able to enter their signature using a stylus or fingertip (on a touch-enabled device), or by writing/drawing their signature with a mouse.
Following is a knowledge base article for more information about this: Electronic Signing of Rental Agreements (Online).
Over the Counter Signing
Over the counter signing allows the customer to sign the agreement electronically when they come into the branch to pick up their vehicle.
Following is a Knowledge Base article which has more information about this: Electronic Signing of Rental Agreements (Over the Counter).
Further Options
There are further ways to use our E-Signature functionality, including:
- Set up extra signable sections on your Rental Agreement
- Collect E-Signatures from both Primary and Additional Drivers
Once you are familiar with collecting E-Signatures, we can help you set up these additional features, see the following articles for more information:
- System Setup for Electronic Signing of Rental Agreement (Advanced Set Up section)
- Gathering Multiple Electronic Signatures
E-Signature Report
There is a report within RCM which will list the bookings and show which ones have had a signature recorded against them (see image below):
Following is a link to a Knowledge Base article will describes this report in more detail: E-Signature Report.
Relevant Links
- System Setup for Electronic Signing of Rental Agreements
- Electronic Signing of Rental Agreements (Online)
- Electronic Signing of Rental Agreements (Over the Counter)
- Gathering Multiple Electronic Signatures
- E-Signature Report
Important Articles
Related Articles
Electronic Signing of Rental Agreements (Online)
Purpose Once the system has been set up to allow electronic signing (e-signing) of Rental Agreements, customers will be able to sign a Rental Agreement online, prior to collection of the vehicle. The system can also be setup to capture the electronic ...Electronic Signing of Rental Agreements (Over the Counter)
Purpose The Over the Counter E-signature feature allows customers to electronically sign their rental agreement at the counter at the time of hire. To use this function, you must first have the Electronic Signature function setup and have a device ...System Setup for Electronic Signing of Rental Agreements
Purpose RCM has the functionality to allow customers to Electronically Sign (E-Sign) a Rental Agreement. Once the capability has been setup, there are two ways that a customer will be able to sign a rental agreement: 1. The operator will be able to ...RCM Lite - Overview
Purpose RCM Lite is a scaled down version of Rental Car Manager (RCM), which has been optimised for use with either a Mobile or a Tablet. This allows for easy access to key operational functionality available in RCM while moving around the depot. For ...E-Signature Report
Purpose The E-Signature report allows you to view reservations that use e-signatures. You can see bookings that have an e-signature saved against it, require a new signature or have had a signature invitation sent to the customer. Accessing the ...