Collection & Return Point

Collection & Return Point

Purpose

Collection & Return Points are commonly used to pick up customers if one of your locations are based just outside of an airport.
Generally,  when a depot is located just out of the airport, a shuttle or a van service courtesy of the company will pick and drop off the customer to and from a certain point at the airport as specified in the booking confirmation. These collection & return point records when setup can also be selected in the Booking Module under the Booking Details tab. 



Accessing the Collection & Return Point Tab

The Collection & Return Point tab can be found under the location submenu in the System Setup. 
System Setup > Locations > Collection & Return Point


Adding and Viewing a Collection & Return Point Record

On the Collection & Return Point page, a list of your current records will be displayed if you have set any up in the past. To view an existing record, click on the Collection & Return Point name in red text. To add a new Collection & Return Point record, click "Add Collection & Return Point".


On the new Collection & Return Point page, enter in the relevant information. Click Submit to save the new record. 


You will be taken back to the main Collection & Return Point page, where you will see the newly added record. 

Update or Delete a Collection & Return Point record 

The below article is just a generic guide on how to update or delete a record:


    Important Articles


      • Related Articles

      • Collection and Return Point Report

        Purpose: The Collection and Return Point Report will include any bookings that have a collection and/ or return point entered on the booking. The collection and return points indicate where the vehicle is to physically be picked up from or dropped ...

      • RCM Reports

        Reports within RCM There are many and varied reports available within Rental Car Manager (RCM), allowing you to query information for a variety of reason. These reports can be broken down into the following categories: Booking Reports Sales/Financial ...

      • System Parameters

        Purpose The System Parameters give you some level of control over some of the functionality within RCM. As these parameters are set based on your business processes and apply to all users across many areas of the business, it is common that only ...

      • Card Vault Deprecation – Frequently Asked Questions

        We’re phasing out the card vault, and we know you may have questions. Below are answers to some common concerns. We’ll continue updating this FAQ as needed. Can you integrate with my preferred payment gateway? We currently support VostroPay, Stripe, ...

      • July 2025: Updated report to help prepare for Vault Deprecation

        At the end of August, RCM is deprecating the Secure Credit Card Vault. From now on, we recommend using payment gateways to store customer credit cards and handle payments made against bookings. We currently support integrations with the VostroPay, ...