Change Vehicle

Change Vehicle

Purpose

The Change Vehicle function allows you to change a vehicle on a reservation that has a status of 'Hired'. 
This function is generally used when a vehicle breaks down and is replaced, or when a customer extends a hire and a different vehicle is required. 

When the vehicle is changed using this process,  a vehicle change record is saved against the reservation. This information records the mileage and fuel of the old and new vehicles and also ensures that any traffic infringements are recorded against the correct vehicle.

Assessing the Change  Vehicle Function

The change vehicle can be accessed in 2 ways.

From Reservations>Change Vehicle
or
From the Reservation  on the Reservation and Enquiry and Update screen as below



Changing the Vehicle

  1. Enter the number of the booking to change the vehicle for ( this will already be populated if entering from the Reservation and Enquiry update screen) 
  2. Select the location where the vehicle was changed.
  3. Enter the date and time the vehicle was changed.
  4. Select the new vehicle category. - Note if you are changing the vehicle category and want to apply the new rate to the booking, we suggest you close this booking and create a new on for the new category.

Click on Next
  1. Enter the KMS and Fuel in for the old vehicle 
  2. Select the new vehicle
  3. Enter any notes as applicable


Click on Submit. 
The Vehicle Change confirmation screen will display.



The Vehicle change is now complete. 

You can now access the booking to update the Kms out and Fuel for the new vehicle.
For more information on updating a booking, see the Adding  and Updating  a Reservation article.

 
The details of a vehicle change can be seen on the reservation's Booking Details page as below.



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        A: Once a vehicle has been hired out, to change or upgrade the assigned vehicle, you must use the Change Vehicle feature under the Reservation Enquiry and Update. For more information see the Change Vehicle article.