Two additional parameters have been added to the 'Booking Validation' parameters to force an ID check when a reservation is set to 'Hired'

System Setup>System Parameters> Booking Validation section

When a booking for a new (first time) customer is set to hired, the system will check to see if an ID check has been performed and if not, an ID Check required message will display.  The booking cannot be set to hired until the ID check is performed.

When a booking for a repeat customer is set to hired, if the date that the reservation was made (the date entered) is within 48 hrs of the pickup date, an ID check required message will display.  The booking cannot be set to hired until the ID check is performed.

For full information on the ID Check function see the Online Identity Check article.