Additional parameters for ID Checks when a booking is set to hired
Two additional parameters have been added to the 'Booking Validation' parameters to force an ID check when a reservation is set to 'Hired'
System Setup>System Parameters> Booking Validation section
Validate First Time Renters = 'Yes'
When a booking for a new (first time) customer is set to hired, the system will check to see if an ID check has been performed and if not, an ID Check required message will display. The booking cannot be set to hired until the ID check is performed.
Validate pickup date is within 48 hours of booking date = 'Yes'
When a booking for a repeat customer is set to hired, if the date that the reservation was made (the date entered) is within 48 hrs of the pickup date, an ID check required message will display. The booking cannot be set to hired until the ID check is performed.
For full information on the ID Check function see the Online Identity Check article.
Important Articles
Related Articles
System Parameters
Purpose The System Parameters give you some level of control over some of the functionality within RCM. As these parameters are set based on your business processes and apply to all users across many areas of the business, it is common that only ...ID Check - Request Report
Purpose The ID Check - Request Report covers what Identity Check requests have been sent. The results will show both Identity Checks that have been sent which have been completed or are still yet to be completed by the customer. This report ...ID Check - Completed Report
Purpose The ID Check - Completed Report keeps track of all Online Identity Checks completed by your customers. This report covers the overall status and result of the Identity Check, as well as the Pass and Fail marks given to the specific ...Hired & CDW Sold Report
Purpose: The Hired & CDW Sold report will list any bookings that fall within the date range where there is an insurance option against the booking. Information will only appear where the insurance options have the Pay Operator Commission flag set to ...System Parameters in RCM
Purpose The System Parameters give you some level of control over some of the functionality within RCM. As these parameters are set based on your business processes and apply to all users across many areas of the business, it is common that only ...