If an Infringement Letter has been sent to a customer, the Infringement information on the Booking Summary will now include the date that the Customer Letter was emailed.
An update has been made to the Accounts Due report The Rego field has been added. For more information on this report, see the article below: Accounts Due Report
An update has been made to the Booking Form to allow you to add a customer to the Do Not Rent list from the Drivers Details tab on the Booking Form. You are also able to remove a customer from the Do Not Rent List from the Drivers Details tab on the ...
A new section - 'Integrations' has been added to the Availability Engine Settings. In this section, you can choose if you want to get the live availability data from the Engine for all booking requests through your website ( Web API Integration) ...
An additional 'Email Settings' section has been added to the 'Lock Box Pickup Configuration' screen that allows you to choose if you want to display the lock box alias rather than the lock box name on the Emailed Instructions. For full information on ...
You can now get notified via email when a customer completes their Online Check in. See below: The email notification will be sent to the company email address or the location email address depending on your settings. To check, go to System Setup > ...
An update has been made to the following Booking Validation Parameter: Phone or Mobile Number Required when Hire vehicle out - If set to Yes, a Phone OR Mobile Number must be entered before the booking can be set to Hired. Previously this parameter ...
Within RCM you have the capability of enforcing a minimum period of time that must be kept between one booking being Returned and another being Hired (referred to here as turn-around hours) for vehicles. Whenever a check is made as to the ...
2 additional fields have been added to the Booking Status report: Days - the number of days the booking runs Daily Rate - the daily rate of the booking For full information on this report please see the Booking Status Report article
The RCMReferenceID field has been added to the Cancelled Quotes and Bookings Report This field is used by the API's to identify a booking. For full information on the report, please see the Cancelled Booking/Quotation Report article.
Overview This feature allows you to add a header that will appear at the top of the Quick Quote for printing. Before you compete the following setup, you need to have an image for your header saved on your PC/laptop called emailheader.png Note if ...
Purpose The Reservation Sheet provides a visual way to view allocated bookings for selected categories of vehicles. Moving a booking from one vehicle to another is simple using the Reservation Sheet. You can either drag a reservation to another ...
Purpose The Change Vehicle function allows you to change a vehicle on a reservation that has a status of 'Hired'. This function is generally used when a vehicle breaks down and is replaced, or when a customer extends a hire and a different vehicle ...
Click on the links below to view Videos on the setup and use of RCM: Demonstration Video Booking Module - How to make a Booking Editing Your Rental Agreement & Other Templates Adding / Updating Vehicle Category Types Adding / Updating Vehicle ...
The Auric Credit Card Vault will be phased out at the end of December 2022. This decision has been made as a result of our current supplier for the Credit Card Vault being acquired by a competitor who will no longer offer the same solution. Rental ...
As a result of recent data breaches affecting Optus and Medibank in Australia, we have been reviewing how we can further protect your customers’ ‘identity data.’ This includes data that is commonly used not only when renting a vehicle but also for ...