Recent Updates
Additional Feature - Stripe Updates
RCM has made recent improvements to our integration with the Stripe Payment Gateway. You are now able to add cards to Stripe using Terminals and you are able to delete rebilling tokens. Adding Card to Stripe Using Terminals If you have Stripe Card ...
Additional Feature - Automations Schedules before Event
All Automations can be sent immediately after or a set number of days after an event occurs. RCM now allows you to create automations that are sent a set number of days before an event is supposed to occur; this function is only available for the ...
Additional Feature - Bond Payments
If you have either the Windcave or Stipe Payment Gateway setup in your system, you are now able to take Bond Payments. RCM does not treat bond payments any differently from other payments, making a Bond payment means that if you have a bond against a ...
Additional Feature - Apply Cutoff Time to After Hours Bookings Only
RCM has a feature called Notice Required which allows you to set up the minimum time period required after receiving an online booking before the vehicle can be picked up. This Notice Required period can be hours or days in length and set for ...
Additional Feature - New Report Fields
Recently there have been updates to several reports within RCM to add new fields and new filters. Please remember that you can specify which field are visible to you in each report, please see the Show Hide and Resize Columns in Reports article for ...
Additional Feature - Search by Company Account Number
RCM now allows you to search for Companies by both Company Name and Account Number. You are able to add a Company to a booking on the Drivers Details tab on the Booking Form. If you click on the search icon next to "Company", you are able to search ...
Additional Feature - Stripe Receipt Text
RCM now allows you to change the description on the Stripe Receipt emails. This functionality can be enabled by going to System Setup >> Payment Gateway. This will open the screen below, where you can control your Stripe Account/s. At the top of this ...
Additional Feature - Allocated By Operator Report
RCM now has a report that allows you to view the details of bookings allocated by each operator in your system. This is the Allocated By Operator Report. This report displays the total number of bookings allocated by each Operator within the selected ...
Additional Feature - Buyback Information
RCM now allows you to record the Buyback financial information of a vehicle. This can be done through the Vehicle Summary page, accessed by: Vehicle Maintenance >> Vehicle Update >> Access Details for you chosen vehicle. At the bottom of the Vehicle ...
Additional Feature - Passport System Parameter
Within RCM, there is a system parameter called "Display Passport Number Optional/Mandatory", which controls whether or not a drivers Passport Number is required when creating or updating a booking. To access this, go to System Setup >> System ...
Additional Feature - Tracking Vehicle Emissions
RCM now allows you to track the emissions produced by a vehicle. You are able to see the emissions produced for each booking or as a total for a vehicle. There are two items that need to be setup to allow this tracking to start: Set the Emission Unit ...
Additional Feature - Exclusions for Online Check-In Reminders
RCM now allows you to set up exclusions for Online Check-In Reminder emails. This feature allows you to use certain fields to setup exclusions, so that these emails will not automatically send for bookings with specified details. For example, you can ...
Additional Feature - Display the User that Deletes Cards from the Vault
RCM now records which user deletes cards from the Secure Credit Card Vault and displays this on the booking form. Cards in the vault can be deleted when you view them if you click the "Delete" button at the bottom on the window. You can view who ...
Additional Feature - Labels in the Extra Signable Sections
RCM now allows you to personalise the text shown in the Extra Signable Sections to each individual booking using Labels. Labels are act like placeholders that are replaced by a booking's specific information when it is signed and when it appears on ...
New - Tiered System for Customer Data Retention
The Identity Data Retention Policy was implemented to prevent the compromise of customer information. This is done by permanently obscuring Identity Data after a set retention period. A recent update has been made to improve this Retention Policy by ...
New System Parameter Allows Customers to Make a Payment through Payment Gateway
If you have a Payment Gateway set up in your system, RCM now allows you to attach a link to customer invoices so they can process outstanding payments themselves. This can be done using the new system parameter shown below. You will also have to get ...
Additional Feature - Allow Update of Extra Fee Name on Booking Form
A change has been made to the Booking Form within RCM which will allow you to change the name of an extra fee saved against the booking. This change will only be reflected on the booking in question. To enable access to edit the name of the extra fee ...
Agent API Modification to Allow for Passing in of Agent Collected Amount When Creating a Booking
RCM now allows you to decide if an Agent is able to pass in the agent collected amount when creating a booking using the Agent API. If the agent passes this value in, then RCM will not calculate the agent collected amount for the booking and will ...
Additional Feature - Delete Agent Collected Amounts
RCM now allows you to easily delete Agent Collected Amounts. In an agent booking, the amount collected by the agent appears as a payment against the booking. You now have the ability to delete these payments in the Booking Form. This can be done by ...
New System Parameter - Extend Vault Card Token Expiry Date When Viewed
RCM now has a new System Parameter, that can be accessed by going to System Setup >> System Parameters >> Miscellaneous Parameters. When this flag is set to NO, every credit card in the new vault will be saved for the set retention period after they ...
Additional "Mailing List" Condition for Automations
RCM's automations have the option to add conditions to each task. Once an automation has been triggered, the task will only run if all the conditions are met. There is now a Mailing List condition, which means an event will only be run if the ...
Additional "Authority" Filter in Infringement List
The Infringement List can now be filtered according to the Infringement Authority it is recorded against. You are able to set this to "All" or to any one of the specific Infringement Authorities that have been set up in the Authority tab. Only ...
Adding a Card to Windcave
There is a new feature which allows you to add a new card directly into Windcave, creating a re-billing token, without having to first make a payment or authorisation. This can be done by selecting the "Add Card" button indicated below. This will ...
New System Parameter - Allow Notes Entered in Booking Form
A System Parameter has been entered to the Booking Process Parameters that allows you to choose whether notes can be entered on the Booking Form or not. System Setup >> System Parameters >> Booking Process Parameters This controls the notes that are ...
Additional Filter "Date Type" for RTM Tolls Report
The RTM Tolls Report can now be filtered according to Date Type. You are able to set a date range and select whether you want the report to return tolls with this as their Date of Toll or their Date Processed. Additionally, both the Date of Toll and ...
Additional "Brand" Filter in Monthly Receipts Report
The Monthly Receipts and Monthly Receipts by Brand Reports have been combined, such that the Monthly Receipts Report now has a Brand filter. If this filter is set to "All Brands" it will show the same information as the Monthly Receipts Report used ...
Additional Feature - Placeholder Booking
There is a new feature within the Availability Engine in RCM. Placeholder Bookings set aside a time for a vehicle to be relocated between two locations. Placeholder Bookings prevent bookings from being made that will conflict with this reclocation ...
Additional Feature in Booking Documents - "Add Damage Record"
There is now a feature which allows you to put a vehicle damage record against a hired or returned booking, directly from either the Booking Details Page or the Booking Documents tab on the Booking Form. This button can be found as indicated below. ...
Additional filter on Fleet Finance Report
The Fleet Finance Report now has a filter that allows you to Apply the Finance Expiry date. When a Vehicle Finance record is made against a vehicle, you have to set the Start and End Dates of this loan. If this "Apply Finance Expiry Date" flag is ...
Additional Filters One Way Hire Report
New Filters have been added to the One Way Hire Report. There is now a filter that allows you to select the Vehicle Category, this can be set to All categories to see all the relevant bookings, or it can be set to a specific category, so only ...
Additional Field "Rego" added to Invoice Detail Report
The "Rego" field has been added to the "Invoice Detail Report" in Financial Integration. This field displays the Rego number of the vehicle against the booking. Financial Integration >> Invoice Detail Report For full information on the Invoice Detail ...
Additional Field 'Rental Days' added to Invoice Detail Report
The "Rental Days" field has been added to the "Invoice Detail Report" in Financial Integration. Financial Integration >> Invoice Detail Report For full information on the Invoice Detail Report please see the Invoice Detail Report.
Additional Feature on Reservation Sheet to Represent Relocation
The Relocation feature has been added to the Reservation Sheet to indicate when a vehicle needs to be relocated between two different bookings. A blue arrow and will appear if the drop off location of a particular vehicle's booking is different to ...
Including Office Hours in Turnaround Hours Calculation
The Turnaround hours check has been updated to allow you to either include or exclude office hours. There is a new flag in the System Parameter that can be seen below. It is located under System Parameters >> Booking Validation Parameters. If the ...
Additional Field 'Company' added to Monthly Receipts Report
The 'Company' field has been added to the 'Detailed' view of the Monthly Receipts Report Reports > Monthly Financial Reports > Monthly Receipts Report For full information on the Monthly Receipts report please see the Monthly Receipts ...
Additional Field 'ID Check' added to the Daily Activity Report
Note that this new field only applies to Customers using the Online Identity Check feature. A new field 'ID Check' has been added to the Daily Activity report. This field will display the result of the ID check, and will hold the values - Pass, Fail ...
Additional parameters for ID Checks when a booking is set to hired
Two additional parameters have been added to the 'Booking Validation' parameters to force an ID check when a reservation is set to 'Hired' System Setup>System Parameters> Booking Validation section Validate First Time Renters = 'Yes' When a booking ...
Apply Web Category Availability to Unallocated Bookings Made in RCM
Previously, when the following System Parameter was set, Web Category Availability would apply to unallocated bookings made in RCM. This applied only to any 'Not Available' availability setting. System Setup>System Parameters > Booking Process ...
Additional Field 'Category ID' added to the Web Category table.
The Category ID field has been added to the Website Interface > Web Category table. The Category ID is the unique identifier associated with each individual Vehicle Category entry in the table. This value in this field is assigned by the system and ...
Additional Field 'Source ID' added to the Rental Source table
The Source ID field has been added to the System Setup > Rental Source table. The Source ID is the unique identifier associated with each individual Rental Source entry in the table. This value in this field is assigned by the system and can't be ...
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