General Setup
Notice Required
Purpose When setting up your RCM Web Booking module you are able to specify a notice required period. This enables you to allow for the period of time it will require you to have a vehicle ready for a booking. Though there is a basic version of this ...
Category Availability Check
Purpose You can check any of the changes that you make to your web setup by using the Category Availability Check screen. This screen will show you the information that will come back through the Web API. This option allows the users to see what ...
Configuring the RCM Web Booking Module
Below is a list of the most frequently asked questions when it comes to configuring the Web Booking Module within RCM. Why are vehicles not displaying on my website? How do I setup the availability of vehicles for the online bookings? Why is there ...
Web Additional Fees
Purpose Web Additional Fees allow you to further define the conditions around when an extra free will apply to a booking. For example, you may have an additional fee for a pickup of dropoff during the Easter period. The conditions available ...
Fixed Rate Discount
Purpose Fixed Rate discounts are applied to the reservation's grand total. As the name suggest, this discount can only be set as a fixed discount on a total amount, e.g. $20 off $200. To do this you need to create or select an existing fixed extra ...
The Web Site Interface Menu
Purpose Rental Car Manager (RCM) has an optional Web Site Interface that allows you to integrate your existing website with RCM. The diagram below shows how bookings received from a web site are processed and then released. All bookings received from ...
Custom Data Fields
Purpose Within RCM you are able to setup Custom Data fields for Reservations, Vehicle Categories, Extra Fees, and Locations. These fields are included in information returned through both the Web and Agent API for these areas if you wish. Your Web ...
Free Day Special
Free Day Special The Free Day Special function allows you to assign a number of "free days" for bookings made online via your website. Free day specials are generally used when you want to give customers a charge free day when they make a booking ...
Web Rate Discount
Purpose Rate discounts are applied to the reservation's daily rate. They can either be a percentage or a fixed dollar amount, and can be assigned to all locations or a single location. The rate discount can also be restricted to bookings that are ...
Web or Agent Insurance
Purpose Insurance fees reduce the liability of the customer or driver in the event of an accident. Insurance fees are sometimes referred to as collision damage waivers (CDW) or excess reduction fees and are normally charged on a daily basis to reduce ...
Web / Agent Extra Fees
Purpose Web/Agent Extra Fees allows you to setup the system to apply any existing Extra fee to a Web or Agent API/Direct booking. When flagged, they will appear on your website for selection and will be added to the booking total when selected. ...
Web Relocation
Purpose Relocation fees allow you to automatically charge for extra for bookings with a specific combination of pickup and drop-off locations. The pickup and drop-off locations can be the same location, however Relocation Fees are often associated ...
Web Kms Per Day
Purpose The Web KMS per Day function allows you to apply a charge when the vehicles go over a set number of KMS per day. The number of 'Free KMS' per day is assigned to the vehicle at the time of the booking and is printed on the Rental Agreement. ...
Web Locations
Purpose Web Locations specifies which locations are displayed on your website and the rules for bookings made for these locations. By default all of your locations are available on the Web Locations page. However you have to set the parameters that ...
Web Category Availability
Purpose The Web Category Availability options allow you to set which categories of vehicles are available at which locations based on a date range. You can also set the minimum number of booking days. The Web Category Availability record will have ...
Web Vehicle Categories
Purpose The Web Vehicle Category determines how the vehicle category will be displayed on your website. It allows you to set the car's features (seating, luggage capacity etc), and a description of the vehicle along with the image you would like to ...