Rates, Discounts and Additional Charges
Rates Overview
Overview Rental Rates are applied to every revenue booking inside RCM, and there are many different types of rates that can be set up. These include: Daily Rates Hourly Rates Weekly/Monthly Rates Part Day Rates Weekend Rates Corporate Rates Agent ...
Rate Import
Purpose The Rate Import feature has been introduced so users can import rates into Rental Car Manager. This needs to be completed by importing the rates via a CSV File. To ensure correct formatting, if applicable, it is recommended you export ...
Weekly/Monthly Rate
Purpose RCM allows you to create rates to apply to bookings that span weeks or months. If Weekly/Monthly rate structures are setup, you are able to specify on each booking whether to apply a daily, weekly or monthly rate. The daily rate for any days ...
Check Utilization
Purpose The Check Utilization feature helps you identify what vehicle categories for a location between a set date have been sold and are still available - i.e. how much your fleet is being utilized. Once you have set your parameters/filters, ...
Weekend Rate
Purpose RCM allows you to create rates that can be applied to bookings based upon the day of the week, the pickup and drop off times and the number of days hired. These rates will be applied in place of the rates that are set up for the seasons. IE - ...
Weekly / Monthly Rate Structure
Purpose Weekly / Monthly Rate Structures allow you to determine a preset number of days for a Week or Month. This then means that when a partial Week or Month is entered for the booking the weekly/monthly rate will be divided by this number of ...
Rate Utilization
Purpose RCM allows you to set up percentage rate changes based on the percentage of bookings for your vehicles. The utilisation rate is calculated from a table of percentages that either increase or decrease the normal rates depending on the ...
Bond Fees
Purpose Rental Car Manager handles the bond amounts held by offering a "Bond" extra fee type. This requires you to create an extra fee for both the Bond and the Bond Refund. Using the bond type for an extra fee also allows tracking of bonds that ...
Customer Discount
Purpose Customer discounts can be assigned to a repeat customer or company and will be automatically applied when a booking is created for the customer or company. The Customer Discount function is generally used for things like VIP or loyalty ...
Free Kms Per Day
Purpose Vehicles when hired may be assigned a mileage limit with an additional fee being charged for the rental if the limit is exceeded. This feature is called free kilometres per day. The applicable free kilometres per day is assigned to the rented ...
Holiday Extra Fees
Purpose Holiday charges are automatically added to bookings with pickup and/or drop off dates that fall on a date that has been set as a holiday. For example you may want to charge an additional fee for allowing reservations with pickup or drop-off ...
Relocation Fees
Purpose The relocation fee option allows you to automatically charge a fee for specific combination of pick-up and drop-off locations. The pick-up and drop-off locations can be the same or different locations. Relocation fees are often associated ...
Insurance Fees
Purpose Insurance Fees reduce the liability of the customer or driver in the event of an accident. Insurance fees, which are sometimes referred to as collision damage waivers (CDW) or excess reduction fees, are normally charged on a daily basis to ...
Extra Fees
Purpose Extra Fees are the additional charges that can be added to a booking when making a reservation. Extra fees can be a daily charge, a one off fixed charge or a percentage of the total. The Extra Fees that you set up will be visible on the ...
Rate Discount
Purpose Rate discounts are applied to the reservation's daily rate multiplied by the number of days a vehicle is booked. Rate discounts can either be a percentage of the total booking fee or a dollar amount that is taken out of the total booking fee ...
Hourly Rate
Purpose Aside from the daily rates that are normally charged against bookings, you can also define hourly rates for your vehicles. This is particularly useful for short-term rentals that do not last more than a day. To be able to add a hourly rate, ...
Part Day Rate
Purpose Most rates in RCM charge bookings in whole day intervals. However, for bookings that include part of a day, you may not want to charge them for an entire day. As such, RCM has a feature known as Part Day Rates that allow you to charge a ...
Do Not Rent Days
Purpose Do Not Rent (DNR) Days refer to days when your all or some of your locations are closed. This is generally due to a public holiday e.g. Christmas Day. When setting up a single DNR Day, the same date should be selected as the start and end ...
Rates By Season
Purpose Rates are the fees that you charge for renting out your fleet vehicles. Rental rates can be defined by Location, Season and Vehicle Category. To get the most out of RCM functionality, we recommend that you devote some time to defining your ...
Hourly Rate Structure
Purpose While you are are able to setup of rate structures for your daily rates, you can also setup structures for your hourly rates. Hourly Rate Structures can be setup if you work within an hourly charge structure for vehicle bookings that are ...
Rate Structure
Purpose Rate structures specify the varying lengths of time of hire for your vehicles and are tied directly to your rates. For example, you may have a high rate for a 1 day hire and reduced rates for longer hires. These rate structures need to ...
Seasons
Purpose The Seasons setup table allows you to define the seasons you will use to determine your rates. Seasons refer to the periods of time over which a specific rate will apply for reservations made. For example Reservations in your Summer or ...