Adding a Cancellation Fee to a Cancelled Booking
Purpose Rental Car Manager (RCM) allows for the addition of a fee to a booking which is classed as a cancellation fee. When a booking is cancelled, this cancellation fee will be the only charge applied to the booking. As there is more than one way to ...
New Maintenance Booking Form
Purpose This article outlines how to make a maintenance booking. Note that this same Maintenance booking form in this article can also be used to create a non revenue booking. A common question we get asked is - "How can I reserve a vehicle for ...
Print Blank Contract
Purpose Under Reservations, you have the option to print a blank contract to be filled out manually and signed by the customer. To modify the blank contract template contact RCM Support (firstname.lastname@example.org) for assistance. Accessing and ...
Cancellation and Deferrals (Related to COVID - 19)
This Article Outlines How to cancel a booking related to COVID - 19 (or in general) How to edit and send the Deferral Cancellation Notice How to keep track of cancellations related to COVID -19 (or in general) How the Concept of Deferring a ...
Cancelled Bookings in RCM
Purpose The Cancel function allows you to cancel a reservation in RCM that will no longer go ahead. This applies to all reservations including allocated/unallocated reservations and quotes. A reservation that has been cancelled, will show the ...