Vehicle Maintenance
Q. How do I use the Periodic Maintenance Service function for Vehicle Servicing?
RCM allows you to either load all Services "after the event" or use the Periodic Maintenance facility to plan your services in advance. You can also use a combination of the two. Using the Periodic Maintenance feature can be useful as it allows you ...
Q:How should we deal with vehicles put into storage over winter? We currently create maintenance bookings.
Depending on the circumstances, there are two options available If a vehicle is going into storage, it can be marked as 'Unavailable for Booking' (see Vehicle Update). Note that this option stops any bookings (past or in the future) being made ...
Q: Is there any way we can set RCM so it will not allow a rental to proceed if the vehicle is due for service?
A: If you are using the Fleet Manager module to schedule regular servicing then you can use the the System Parameter called 'Stop Hire if Service Due By Units' and set this to 'Yes'. For more details, see the System Parameters article. Alternatively ...
Q: If we delete a vehicle do we lose the entire rental history ?
A: When you delete a vehicle record, you will not lose its history since the vehicle data is moved to the 'Deleted Vehicles' Tab. Contracts, rental revenue, and all associated transactions are retained and can be enquired on as usual. To view ...
Q: If I want to reserve a vehicle for maintenance, how do I do this?
A. you can create a maintenance booking for the vehicle, see the Maintenance Booking Form article.
Q: If a vehicle is damaged can we attach a damage report to the reservation ?
A: The Damage Management functionality records the current condition of the vehicle. The details of the damage can then be optionally printed onto the Rental Agreement. (Note that this requires a customisation to your Rental Agreement) For more ...
Q: How do I add an image for a specific vehicle?
A: If you want to add an image to a specific vehicle as opposed to a vehicle category, you need to add the image file name to the master record for the vehicle itself. Click on Vehicle Maintenance Click on Vehicle Update and select the vehicle to ...
Q: How and where do we update the service schedules for our fleet?
A: The Fleet Manager module allows you to set up periodic scheduling of vehicle services. To set up scheduled servicing, go to the Vehicle Maintenance menu, then click on the Fleet Manager icon. For more details, see the Fleet Management article. ...
Q: How do I update a vehicle as having been cleaned?
A: The 'Vehicle Cleaned' flag is updated from the 'Quick Update Vehicle Status' menu icon under Reservations. After clicking on the 'Quick Update Vehicle Status' menu icon, you will then have the option to type in the Rego or Fleet #. Click Submit to ...
Q: If I change the registration plates on a vehicle will this affect previous transactions?
A: When a plate number is changed, the history of transactions with the original plate number is retained. This means infringements, insurance/accident issues, etc for the plate number the vehicle had at the time of the offense can still be ...