A: The Customer List report allows you to generate a list of your customers' email addresses, if available. The report can be exported to Excel format for easy retrieval. For more details, see Customer List article.
A: You will need to add what is called "HTML" to the Email Confirmation Template. Fortunately the HTML code to add an image is very simple ! Here is an example of what the HTML would look like : <IMG ...
A: Yes you can print a confirmation at anytime and pass or forward it to the customer via fax or other means. The print option is available on either Booking Details screen or the Booking Documents tab in the Booking Form. See screen shots below.
A: The email address your customer receives these confirmations or documents from is either the "Company" or the pickup "Location" email address. Two System Parameters System Setup > System Parameters > Document and Email Parameters > "Use Location ...
Please check first that the email address is correct. Incorrectly entered email addresses are the source of the problem most of the time. When sending the confirmation, you will be taken to the "Send & Recipients" tab. Make sure all the details are ...
A: To remove the URL header and footer from printed documents you need to set this option in the Page Setup dialogue in your browser. If you are using Firefox as your browser click here. The below example is when printing the Rental Agreement from ...
A: It is now very easy to customize any email. Firstly, navigate to the Manage System Emails icon. System Setup >> Manage System Emails Click on the template type you wish to update. In this example, you want to select "Web/Agent Bookings - ...
A: You will need to edit your rental agreement template and reduce the amount of text printed. To do this, go to the System Setup menu , and then click on the Rental Agreement Template icon. Edit the document and remove any unnecessary text. If the ...
Purpose The Reservation Sheet provides a visual way to view allocated bookings for selected categories of vehicles. Moving a booking from one vehicle to another is simple using the Reservation Sheet. You can either drag a reservation to another ...
Click on the links below to view Videos on the setup and use of RCM: Demonstration Video Booking Module - How to make a Booking Editing Your Rental Agreement & Other Templates Adding / Updating Vehicle Category Types Adding / Updating Vehicle ...
The Auric Credit Card Vault will be phased out at the end of December 2022. This decision has been made as a result of our current supplier for the Credit Card Vault being acquired by a competitor who will no longer offer the same solution. Rental ...
As a result of recent data breaches affecting Optus and Medibank in Australia, we have been reviewing how we can further protect your customers’ ‘identity data.’ This includes data that is commonly used not only when renting a vehicle but also for ...
Purpose The Change Vehicle function allows you to change a vehicle on a reservation that has a status of 'Hired'. This function is generally used when a vehicle breaks down and is replaced, or when a customer extends a hire and a different vehicle ...