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Important Articles


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    • Reservation Sheet

      Purpose The Reservation Sheet provides a visual way to view allocated bookings for selected categories of vehicles. Moving a booking from one vehicle to another is simple using the Reservation Sheet. You can either drag a reservation to another ...
    • Links to RCM Video Tutorials and Demonstrations

      Click on the links below to view Videos on the setup and use of RCM: Demonstration Video Booking Module - How to make a Booking Editing Your Rental Agreement & Other Templates Adding / Updating Vehicle Category Types Adding / Updating Vehicle ...
    • New - New Credit Card Vault

      The Auric Credit Card Vault will be phased out at the end of December 2022.  This decision has been made as a result of our current supplier for the Credit Card Vault being acquired by a competitor who will no longer offer the same solution.  Rental ...
    • Customer Data Retention Policy

      As a result of recent data breaches affecting Optus and Medibank in Australia, we have been reviewing how we can further protect your customers’ ‘identity data.’ This includes data that is commonly used not only when renting a vehicle but also for ...
    • Smart Lock Box Pick Up

      Purpose  Lock boxes are becoming more prevalent in recent times to limit contact between the rental car company operator(s) and the hirer of the rental.  What is a Smart Lock Box? It's a lock box that you can open with a automatically time-generated ...