Users with Head Office Manager or  Location Manager access  have the option of updating the payment records for a reservation.

This can be useful if an operator had made an error when entering a payment that needs correcting. 

Any updating or deleting payments is logged for auditing.    A note will be added to the booking automatically which includes the operator making the change and details of the change.  

Open the 'Bookings Payments' tab on the booking 

Click on the Green Pencil Icon to make a change to the payment

Or

Click on the Red Bin icon to delete the payment 

Once a payment has been updated or deleted, there will be a note added to the Reservation Log outlining the change. 

The  Reports>Monthly Financial Reports> Delete Payments report can be run at anytime to show the details of any changes to, or deletions of payments for a selected date range.