Rental Car Manager (RCM) has an additional function which will send an automated Thank You email when a booking is updated to a Returned status. For a variety of reasons, you may want to exclude a particular booking from having this automated email sent.

If you do not have this Thank You function installed in your RCM system, or you would like more information about it, contact RCM Support (support@rentalcarmanager.com).

Reservations >> Thank You email exclusions

To flag a booking so as not to have the Thank You email sent out automatically, simply click on the "Add Email Do-Not-Send List" link shown in the image below to create a new record.

The following form will be shown and you can enter the data required and click the Submit button to create the new record. All of the fields are mandatory, meaning you must enter a value in them.

If you are wanting to update an existing Do Not Send record, simply click on the Edit option shown below.  If you are wanting to delete a record, simply click on the rubbish icon under the Delete column, also shown below.