Q: Why isn't two factor authentication working on my iPhone?

Q: Why isn't two factor authentication working on my iPhone?

A: If two factor authentication isn’t working on your Apple device you may be affected by a known time bug with the latest versions of IOS.

To use Rental Car Manager’s two factor authentication with your Apple device you may need turn off the “Set Automatically” setting for your devices date and time as well as manually set the correct time.

To do this follow the steps below:

1. Open the Settings app. 
2. Open the General sub menu.

3. Tap “Date & Time”.


4. Disable “Set Automatically” and set the time manually.



    Important Articles


      • Related Articles

      • Working with Pivot Tables

        Purpose  RCM Analytics offers a wide range of interactive options on a Pivot Table when accessed by an end-user. The options include Expand/Collapse, Viewing Underlying data, sorting, exporting, sharing and publishing a Pivot Table. In this section, ...
      • Working with Charts

        Purpose RCM Analytics offers a wide range of interactive options on a chart when accessed by an end-user. The options include interactive chart highlighting, changing chart type, dynamic filtering of data displayed, sorting, viewing underlying data, ...
      • Working with the Template Editor

        Purpose: The Template editor allows you to create the base for the emails you need to send to your customers when working with your bookings within RCM. The information for the emails is taken directly from these templates along with data entered ...
      • Creating and Working with Virtual Vehicles

        Purpose Virtual Vehicles are 'dummy vehicles' used to temporarily hold bookings.  There are two main reasons why you may wish to use Virtual Vehicles 1.  When swapping bookings between vehicles  2.  When you are not sure which vehicle you will use ...
      • Q: The Rental Agreement prints across two pages - I would like it to print on a single page?

        A: You will need to edit your rental agreement template and reduce the amount of text printed. To do this, go to the System Setup menu , and then click on the Rental Agreement Template icon. Edit the document and remove any unnecessary text. If the ...