Q. Why have we received an online booking with a fraction of days? (e.g. 9.28 days)
If you receive a booking over a number of days that is not whole then you most likely have Part Day rates set up. Part Day Rates
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E-Signature Report
Purpose The E-Signature report allows you to view reservations that use e-signatures. You can see bookings that have an e-signature saved against it, require a new signature or have had a signature invitation sent to the customer. Accessing the ...Q: What is the best report to track monthly earnings for rental days that apply to a specific month, e.g., total earnings to date for April?
A: The Operating Control Report shows earnings for the days over the reporting period. For example, a 20-day hire ending on the 1st of April would show only one day of earnings for a report run from the 1st of April to the 10th of April. To generate ...Online Payment Functionality
Overview RCM has functionality which allows for real-time payments rather than just saving a credit card against a booking to be manually processed at a later date. At this point in time the payment gateways that RCM integrates with are: Windcave, ...Do Not Rent Days
Purpose Do Not Rent (DNR) Days refer to days when your all or some of your locations are closed. This is generally due to a public holiday e.g. Christmas Day. When setting up a single DNR Day, the same date should be selected as the start and end ...Q: How do I get the number of days in a booking recalculate when a booking is returned early?
A: When a booking is returned early, you have the option to recalculate the number of days. Note that for the Actual Dropoff Warning box to appear as below, you need to have the following System Parameter set to Yes. When this parameter is set to ...