Q: I have closed a reservation after returning the vehicle and taking full payment but now I need to add more charges. How do I update a closed reservation?

Q: I have closed a reservation after returning the vehicle and taking full payment but now I need to add more charges. How do I update a closed reservation?



A: Rental Car Manager's Cash Receipts feature allows you to add charges and process payments against closed and completed bookings. To add more charges to a closed reservation, follow the procedure below.
  1. On the Reservation Menu, click Cash Receipts.
  2. On the Cash Receipts Page, enter the closed reservation or booking number and then process a receipt or add an additional charge, whichever is required. If it is just a payment, select the Payment Only option.
For more details, see the Cash Receipts article.

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