Q: How do I change the email address Quotes and Confirmations are sent "From"?
A: The email address your customer receives these confirmations or documents from is either the "Company" or the pickup "Location" email address.
Two System Parameters
- System Setup > System Parameters > Document and Email Parameters > "Use Location email address for Confirmation" - Confirmation emails (Relevant to this article)
Select "Yes" OR "No". If this parameter is set to "No", then the email address used will be the Company Email Address. If you choose to set the parameter to "Yes" then the Location address is used.
- System Setup > System Parameters > Document and Email Parameters > "Use Location address for Documents" - General Emails and Documents
Select "Yes" OR "No". If this parameter is set to "No", then the email address used will be the Company Email Address. If you choose to set the parameter to "Yes" then the Location address is used.
Changing your Location Email Address (Currently Being Used)
To do this, first navigate Locations icon: System Setup > Locations
Click on the relevant Location in red text as shown below.
From here, you can change the location email address.
Click "Submit" to save your changes.
Changing your Company Email Address
To do this, first navigate to the Company Info icon: System Setup > Company Info
Click on the relevant Company in red text as shown below.
From here, you can change the company email address.
Click "Submit" to save your changes.
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