Q:Can I print a confirmation instead of emailing it if my customer does not have an email address.
A: Yes you can print a confirmation at anytime and pass or forward it to the customer via fax or other means. The print option is available on either Booking Details screen or the Booking Documents tab in the Booking Form. See screen shots below.
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Q: Why isn't my email confirmation or quotation being received by the customer?
Please check first that the email address is correct. Incorrectly entered email addresses are the source of the problem most of the time. When sending the confirmation, you will be taken to the "Send & Recipients" tab. Make sure all the details are ...Q: How do I change the email address Quotes and Confirmations are sent "From"?
A: The email address your customer receives these confirmations or documents from is either the "Company" or the pickup "Location" email address. Two System Parameters System Setup > System Parameters > Document and Email Parameters > "Use Location ...ID Check - Email Address
Overview You are able to setup which email address AplyID sends as the email to be used to send the confirmation email to once they have completed their check. Setting Up The Address This is done by adding a CC Email Address to one of the existing ...Q: How do we stop the Booking Email confirmation being copied ( cc'd) to us
A: When a customer is sent a booking confirmation this is always by default copied to your companies email address or pickup locations address depending on how the system is configured. This copy or "CC" on the email confirmation is compulsory. If ...Q: Is there a report for displaying customer email addresses ?
Q: Is there a report for displaying customer email addresses ? A: Yes, the Customer List Report. To run the report, follow the procedure below. Go to Reports, click the Other Reports tab, then click Customer List. On the Customer List Report Page, ...