New - Lock Box Pickup

New - Lock Box Pickup

The Lock Box pickup function allows a customer to pickup the keys to a vehicle from a locked box on or around  the vehicle.  
The lock box itself is a heavy black box that is designed to be attached to a car window by hooking over the top, or, they can be mounted on a wall. 

The lock box is opened by the customer using a keypad code that is included in the emailed 'Lock Box Pickup Instructions'.  The codes are time sensitive, so the hirer can only access the lock box for a set period of time before the code expires. 


For full information on this feature see the Lock Box Pick Up article 

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