Including Office Hours in Turnaround Hours Calculation
The Turnaround hours check has been updated to allow you to either include or exclude office hours. There is a new flag in the System Parameter that can be seen below.
It is located under System Parameters >> Booking Validation Parameters.
If the set Turnaround Hours is less than this value, then the Turnaround Hours must occur within office hours.
For example, let the Turnaround Hours for a car be three hours, which is less than the set 10. So, if a car is dropped off at 3:00AM and the office hours open at 7:00AM, the car won't be ready three hours after it is dropped off. It will be ready at 10:00AM, three hours after the office hours open.
Important Articles
Related Articles
Turnaround Hours Overview
Overview Turnaround hours are the length of time required between a vehicle being returned before it can be picked up for it's next booking. This period is designed to encompass all the time needed to move the vehicle between locations, clean it, ...Turn-around Hours
Purpose Within RCM you have the capability of enforcing a minimum period of time that must be kept between one booking being Returned and another being Hired (referred to here as turn-around hours) for vehicles. Whenever a check is made as to the ...Location Hours
Purpose Standard working hours applicable for your locations are maintained in the Web Locations area in the Web Site Interface menu. Sometimes however, there are cases that necessitate opening a location beyond its normal operating hours, e.g. extra ...Additions to Turnaround Hours Functionality
Within RCM you have the capability of enforcing a minimum period of time that must be kept between one booking being Returned and another being Hired (referred to here as turn-around hours) for vehicles. Whenever a check is made as to the ...Q: I set up my office hours for a Saturday to be 9:00am to 12:00pm but the website still takes bookings out of hours - why is this?
A: You must set the option to take bookings outside of office hours to "No" on the Web Locations screen. The "How do I control Opening Hours and Days for Locations" article will explain this is more detail.