Identification Service

Overview

Rental Car Manage (RCM) allows for integration into a Identification Service. An Identification Service is normally something provided by a third-party company where they will validate the customer information and return a status of either valid or invalid. If you would like more information about this, please contact RCM Support (support@rentalcarmanager.com)

Identification Process Steps

There are two steps to the Identification Service integration with RCM, they are discussed in more detail below:

Receiving a notification from RCM when an identification check is required.
Sending the Identification Verification information through to RCM

Receiving a notification from RCM when driver identification is required

RCM can send a notification with the reservation details via a http request when a booking is created. This request can be used to trigger the identification process.

The following information will need to be included in the request (json format required):

    "bookingInfo": [
        {
            "reservationReference": "reservation reference - used within RCM to identify the booking <string>",
            "pickupDate": "date of pickup (pickup location-timezone)<date dd/MMM/yyyy>",
            "pickupTime": "time of pickup (pickup location-timezone)<24hour time HH:mm>",
            "pickupLocationName": "pickup location name <string>",
            "dropoffDate": "date of drop-off (dropoff location-timezone)<date dd/MMM/yyyy>",
            "dropoffTime": "time of drop-off (dropoff location-timezone)<24hour time HH:mm>",
            "dropoffLocationName": "drop-off location name<string>"
        }
    ],
    "customerInfo": [
        {
            "customerId": "id of customer<int_id>",
            "firstName": "first name<string>",
            "lastName": "last name<string>",
            "dateOfBirth": "date of birth<date dd/MMM/yyyy>",
            "licenseNo": "drivers license number<string>",
            "licenseIssued": "drivers license issued from<string>",
            "licenseExpires": "drivers license expires date/string <date dd/MMM/yyyy> or <string 'lifetime'>",
            "email": "email<string>",
            "phone": "phone number<string>",
            "mobile": "mobile number<string>",
            "address": "<string>",
            "city": "<string>",
            "state": "<string>",
            "postcode": "<string>",
            "country": "<string>",
            "passport": "<string>"
        }
    ],
    "additionalDrivers": [
        {
            "customerId": "customer id of extra driver<int_id>",
            "firstName": "first name <string>",
            "lastName": "last name<string>",
            "dateOfBirth": "date of birth<date dd/MMM/yyyy>",
            "email": "<string>",
            "phone": "<string>",
            "mobile": "<string>",
            "address": "<string>",
            "city": "<string>",
            "state": "<string>",
            "postcode": "<string>",
            "country": "country name<string>",
            "licenseNo": "license number<string>",
            "licenseExpires": "license expires date/string <date dd/MMM/yyyy> or <string 'lifetime'>",
            "licenseIssued": "license issued by<string>"
        }
    ]
}

Sending identification verification information to RCM

When the identification process has been successfully completed, the Identification Service can send a http POST with the following content in json format:

Endpoint:

https://webhooks.rentalcarmanager.com/reservationidentityservice?key=<key provided by RCM support>

[
    {
        "reservationReference": "reservation reference as provided by RCM",
        "identityReference": "unique identifier for this identity verification",
        "documentUrl": "url to documents for the identity verification",
        "customerId": "customer Id as provided by RCM"
    },
    {
        "reservationReference": "reservation reference as provided by RCM",
        "identityReference": "unique identifier for this identity verification",
        "documentUrl": "url to documents for the identity verification",
        "customerId": "customer Id for additional driver as provided by RCM (if applicable)"
    }
]