How to Clear your Cache in all Major Browsers
From time to time RCM support may ask you to 'Clear your Cache' to help resolve an issue.
To do this, you firstly need to identify which browser you are using , then click on the corresponding link below for instructions.
If you are wondering why we would ask you to clear your cache and how does it fix issues, here is a link to a great article that explains it simply
Important Articles
Related Articles
Q: The Rental Agreement has borders when displayed on the screen but they are not printed.
A: Please click here to see a good article that discusses the setup of your printing options from various browsers.
Workflow Setup Overview
Overview Workflows are a series of steps or procedures that must be completed in order to perform a task. There are a number of workflows setup in RCM that can be completed by a customer, including the Online Check-in and Converting a Quote to a ...
Customer Documents Emails and Functions
Once a Booking has been created, there are various Documents that can be printed or emailed to the customer. There are also various functions and add-ons that can be utilised to streamline the booking process. The documents, emails and functions ...
Electronic Signing of Rental Agreements (Over the Counter)
Purpose The Over the Counter E-signature feature allows customers to electronically sign their rental agreement at the counter at the time of hire. To use this function, you must first have the Electronic Signature function setup and have a device ...
Flexible Column Inclusions in Reports
You are now able to show/hide columns and change the column widths in reports. This is a useful feature for reports that contain fields that are of little relevance to your process and allow you to reduce the amount of data for more concise and ...