Country List
Purpose
The Country List tab is where you add or maintain countries within RCM. You select a country from this list when adding state or province records, or when making a reservation.
Like states and/or provinces, each country may have a different tax description and rate associated with it, and this information will be displayed under the Country List tab.
Accessing the Country List
System Setup > States/Provinces > Country List
Adding and Viewing a record
On the Country List screen, there will be a list of all the default countries. These are countries that are added into you RCM system when it is created, and they cannot be deleted. It will also show any countries that have previously been added and these countries can be deleted by clicking on the red bin icon.
To add a new country, click "Add Country List".
On the New Country List screen, enter in the following fields:
- Enter the country name (Mandatory)
- Select whether this is the Default country (Mandatory). - The country that is set to default will be automatically selected when created bookings.
- Sales Tax Name (Optional) - This will show as the name of the tax when making a reservation in this country.
- Sales Tax Rate (If you have made a sales tax name above, enter in the tax rate that will apply) - This is the rate that will be charged as tax when making a reservation in this country.
Click "Submit" to save changes.
Updating a Country Record
Clicking on the red Country name will open the following page.
The name of an existing Country record cannot be changed, so the only thing that can be updated on this page is whether or not this is the default Country.
Clicking on the green tick under the Change Tax Rate column will open the following page.
On this page you can change the Tax Name, Rate and Start Date. The "New Tax Rate Start Date" is the date when this tax will start applying, and any reservations made before this date will not have the tax rate charged against them.
If you want to remove a tax rate record from a country, set the "New Tax Rate %" to 0 and click "Submit". This will remove that tax record from the country, and any bookings made in this country will no longer have the tax charged against them.
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