RCM now has the ability to  automatically send emails or web requests (webhooks) after pre-defined events are triggered in RCM and the API's. 

For example, when a vehicle is returned, you may want to automatically send an email to the hirer to complete a survey, or trigger a third-party application like Trustpilot or Survey Monkey.

Please be aware that the set-up of the web request option of this feature requires knowledge of web development.