Automating Tasks in RCM

Automating Tasks in RCM


RCM now has the ability to  automatically send emails or web requests (webhooks) after pre-defined events are triggered in RCM and the API's. 
For example, when a vehicle is returned, you may want to automatically send an email to the hirer to complete a survey, or trigger a third-party application like Trustpilot or Survey Monkey.

Please be aware that the set-up of the web request option of this feature requires knowledge of web development.  

For full information on using  the Automation feature - please see the Automation - Automating tasks in RCM article.


Note that there is a cost associated with the setup of this feature - please email sales@rentalcarmanager.com for more information.

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