RCM now allows you to set up exclusions for Online Check-In Reminder emails. This feature allows you to use certain fields to setup exclusions, so that these emails will not automatically send for bookings with specified details. For example, you can use this if you do not want Online Check-In Reminder emails sent for bookings against certain Vehicle Categories.
This is done on the Online Check-In Reminder Template. You are able to set up exclusions for any of the following fields.
- Category
- Location
- Brand
- Rental Source
Near the top of the template, you will see a drop down where you can select one of these field, and once you have, it will display all the options that you can choose to exclude.
For example, if you select location, a list of all the renting locations set up in your system will be displayed, and you can select to exclude whichever ones you want.
In the example below bookings with a pickup location of either Brisbane Airport or Brisbane CBD will not have the automatic Online Check-in Reminder email sent out.