Jan 2024: Additional Feature - Balance Owing in Automations
RCM's automation feature now has Balance Owing as both a condition and a placeholder.
This allows you to set up automations that are only triggered if the Balance Owing against the booking is a certain value. E.g. When a booking is cancelled, if the balance owing is more than $0, it will send an email to the customer requesting a payment, and if the balance owing is less than $0, it will send a notification to a user to create a refund.
Balance Owing is now also a placeholder that can be added to the body of the Email, Notification or Webhook.
For more information of the Automation feature in RCM, please see the Automation - Automating tasks in RCM article, and for help setting up automated tasks, please contact support@rentalcarmanager.com.
Important Articles
Related Articles
Nov 2023: Additional Feature - Automations Schedules before Event
All Automations can be sent immediately after or a set number of days after an event occurs. RCM now allows you to create automations that are sent a set number of days before an event is supposed to occur; this function is only available for the ...RCM Additional Features
Overview RCM has a variety of additional features and integrations that you can choose to implement into your system. They are designed to enhance and stream-line the running of your business as well as provide your system with further capabilities. ...Oct 2023: Additional Feature - Bond Payments
If you have either the Windcave or Stipe Payment Gateway setup in your system, you are now able to take Bond Payments. RCM does not treat bond payments any differently from other payments, making a Bond payment means that if you have a bond against a ...Additional "Mailing List" Condition for Automations
RCM's automations have the option to add conditions to each task. Once an automation has been triggered, the task will only run if all the conditions are met. There is now a Mailing List condition, which means an event will only be run if the ...Additional Feature - Placeholder Booking
There is a new feature within the Availability Engine in RCM. Placeholder Bookings set aside a time for a vehicle to be relocated between two locations. Placeholder Bookings prevent bookings from being made that will conflict with this reclocation ...