Adding a Cancellation Fee to a Booking from the Reservation Enquiry and Update Screen
You are now able to add a cancellation fee when you cancel a booking from the Reservation Enquiry and Update screen.
When you click on the red X in the Cancel column of the Reservation you wish to cancel, the following form will now display.
For more information on this new feature and full details on cancellation fees in RCM, please see this article - Adding a Cancellation Fee to a Cancelled Booking
Important Articles
Related Articles
Adding a Cancellation Fee to a Cancelled Booking
Purpose Rental Car Manager (RCM) allows for the addition of a fee to a booking which is classed as a cancellation fee. When a booking is cancelled, this cancellation fee will be the only charge applied to the booking. As there is more than one way to ...Reservation Enquiry and Update
Purpose The Reservation Enquiry and Update page allows you to search for reservations of any status across your system based on the selected criteria. From this screen you can view and update reservations along with easy access to functions such as ...Reservation Cancellation Reason
Purpose The Reservation Cancellation reason table allows you to create the reasons for booking cancellations. Once created, these reasons can be selected and applied to a cancelled booking. There are 2 ways to apply the cancellation reason. 1. ...Item Enquiry and Update
Purpose The Item Enquiry and Update page allows you to enquire on the status of your reservations/ bookings that contain tracked accessories. Note that this enquiry will only find reservations / bookings that contain tracked accessories. If an ...Booking Module - Adding and Updating a Reservation
Adding a Reservation The booking module handles adding new quotes, unallocated bookings and allocated bookings. It replaces the previous booking module and is split up into the following pages/ steps: Drivers Details Booking Details Booking Fees ...