Update to the Lock Box Pickup Configuration Screen
An additional 'Email Settings' section has been added to the 'Lock Box Pickup Configuration' screen that allows you to choose if you want to display the lock box alias rather than the lock box name on the Emailed Instructions.
For full information on the lock box feature see the Smart Lock Box Pick Up article
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Smart Lock Box Pick Up
As of December 2023, lockboxes are no longer available for purchase. Purpose Lock boxes are becoming more prevalent in recent times to limit contact between the rental car company operator(s) and the hirer of the rental. What is a Smart Lock Box? ...New - Lock Box Pickup
The Lock Box pickup function allows a customer to pickup the keys to a vehicle from a locked box on or around the vehicle. The lock box itself is a heavy black box that is designed to be attached to a car window by hooking over the top, or, they ...Lock Box List
As of December 2023, lockboxes are no longer available for purchase. Purpose The Lock Box List report allows you to manage and view the lock box details and functions for all lock boxes that are registered to your company. Accessing the Lock Box List ...Edit SMS Pickup Template
Purpose By default, RCM already comes with editable standard SMS templates that you can send to remind customers to pick up or drop off a vehicle. You can edit the standard SMS Pickup Template from the Edit SMS Pickup Template tab. Optionally, you ...Pickup and Drop Off Times
Purpose There is a system parameter that allows you to set the default pickup and drop off times when creating new bookings. This means that if there is a certain pickup or drop off time that you select more often, then these times can be set to fill ...